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  • CiviCRM Community Forums (archive) »
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  • Using CiviContribute (Moderator: Donald Lobo) »
  • Thank you email errors
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Author Topic: Thank you email errors  (Read 465 times)

bdanza

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  • CiviCRM version: 3.4.6
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Thank you email errors
March 30, 2012, 07:18:53 am
Hello,

when users make a contribution on a site they get this message.

Code: [Select]
An error occurred when CiviCRM attempted to send an email (via SMTP). If you received this error after submitting on online contribution or event registration - the transaction was completed, but we were unable to send the email receipt.

The mail library returned the following error message:
mail() returned failure

This is probably related to a problem in your Outbound Email Settings (Administer CiviCRM » Global Settings » Outbound Email), OR the FROM email address specifically configured for your contribution page or event. Possible causes are:

Your Sendmail path is incorrect.
Your Sendmail argument is incorrect.
The FROM Email Address configured for this feature may not be a valid sender based on your email service provider rules.
Check this page for more information.

I am using mail() to send emails, it's configured and working fine (test come to my email box fine).
I am on drupal 7 and 4.1.1
In the thankyou and receipting section of the contribution configuration I have an email address.



B

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviContribute (Moderator: Donald Lobo) »
  • Thank you email errors

This forum was archived on 2017-11-26.