CiviCRM Community Forums (archive)

I am running version 4.1.1 on drupal 6.

- I can send a bulk email and it is received by valid recipients.
- However, if I deliberately include invalid email addresses, the CiviMail report claims that I have successfully delivered the emails and 0 bounces
- I know these are invalid email addresses that bounce back to my personal email account if I try to send to them

No bounced emails are appearing in my dedicated catch-all bounce handling account.  I know this account works in general because I can send email to it from either my CiviCRM installation or from my personal email.

I have applied the patch:  http://issues.civicrm.org/jira/browse/CRM-9796

So, bounce handling is not working.  CiviCRM is reporting successful delivery even when there is none.  Why?

I am desperate.  I've spent hours working on this and have yet to achieve a solution. 

Please, can someone help?  I would be so eternally grateful!

Leslie Bostaurus

No bounced emails are appearing in my dedicated catch-all bounce handling account.  I know this account works in general because I can send email to it from either my CiviCRM installation or from my personal email.

Bounces must come into the bounce account for CiviCRM to process them. Without that, there's no way for CiviCRM to know.

So you must get that aspect working first.