Author Topic: Registration timeout (Read 528 times)

andrec · April 01, 2012, 05:04:30 pm

Sorry in advance about another potential newbie question...

I have set up event registration through our Joomla site, and have been getting

"Sorry. A non-recoverable error has occurred.
Connection timed out"

with "details":

Code: [Select]

Array
(
    [callback] => Array
        (
            [0] => CRM_Core_Error
            [1] => handle
        )

    [code] => 110
    [message] => Connection timed out
    [mode] => 16
    [debug_info] => 
    [type] => PEAR_Error
    [user_info] => 
    [to_string] => [pear_error: message="Connection timed out" code=110 mode=callback callback=CRM_Core_Error::handle prefix="" info=""]
)

I've seen some posts regarding timeouts related to pdf output generation, but this is just a profile with email, name, and address and no payment processing (it's a free event). Our hosting has been a little sluggish, but I'm not sure that that's the cause since Joomla user creation is working fine.

Thanks in advance for any leads!

Mike

andrec · April 05, 2012, 03:04:11 pm

I see that my question has fallen with a thud...

I am leaning toward the conclusion that it is NOT the fault of our hosting provider, but something inside the form processor in CiviEvent.

Since I do have some experience with php and might be able to diagnose what's going on, does anybody have any suggestions about what parts of the source to look at? I could probably figure it out, but some guidance would help prevent wild goose chases...

I have a profile included to capture name and address information. If I remove that profile from the registration form (leaving only the email field), the form processing does not result in a timeout. Could there be something wrong with the profile?

Mike

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Author Topic: Registration timeout (Read 528 times)

andrec

Registration timeout

andrec

Re: Registration timeout