Author Topic: Participant count and the # of records exported do not match (Read 397 times)

macdoggie · April 02, 2012, 07:59:28 am

Hello all,
I'm still using Powered by CiviCRM 3.4.5 for Drupal 6.x and have an issue with the participant count during event registration. We do not have any price sets or discounts. When I use the search for participants, it returns 305 results; however, when I export that search, there are only 296 that are included in the export.

I have updated the participant status for pending from incomplete transactions to be included in my count in the administrative preferences.

Is anyone else having a similar issue?

Any suggestions / ideas are appreciated.
thanks!

hbergin · April 09, 2012, 04:19:32 pm

Often, when I start to debug something like this, I will look to identify which records are in the search results that are not in the export and see if there is anything different or significant about them. On one occasion, the search results were including the same contact record more than once (but the export only included it once).

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Author Topic: Participant count and the # of records exported do not match (Read 397 times)

macdoggie

Participant count and the # of records exported do not match

hbergin

Re: Participant count and the # of records exported do not match