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  • Change hold threshold for contacts; bounce issues
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Author Topic: Change hold threshold for contacts; bounce issues  (Read 495 times)

LMKWeb

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  • Posts: 43
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  • CiviCRM version: 4.2.6
  • CMS version: Joomla 2.5.8
Change hold threshold for contacts; bounce issues
April 04, 2012, 05:17:45 am
We're getting a large number of good email addresses put "on hold" due to the "away" setting - often we'll send several emails a day, which will cause them to go on hold. Is it possible to change this threshold from 3 to a larger number for that particular case? Where would I do that?

We have also been experiencing massive, random bounce issues. A few emails have had 100% bounces, others have had extremely high inexplicable bounce rates as well. We are running 4.0.7 (With Joomla 2.5) and plan an upgrade soon, but from what I can tell this issue may or may not be fixed in the current version? Can anyone clarify that?

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Change hold threshold for contacts; bounce issues

This forum was archived on 2017-11-26.