Author Topic: No Response-Clicking on "Edit Search" (Read 1079 times)

mdsias · April 12, 2012, 09:19:59 am

I'm trying to change the criteria in my smart group, but per the below screen shot, the button edit groups does nto expand into and editable group. If I try the link to this page in other browsers like chrome, firefox, and IE, it of course does not include the query, but it does open the editable fields that were used. However, when I get to the same screen which is in the screen shot the conventional way, I click on the following options the path: contacts/manage groups/ setttings/ Edit Smart Group Criteria/
Again when I click on the "Edit Search" which has an arrow beside it, it does not open up into an editable field.

britebyte · April 13, 2012, 09:13:24 am

Recently I had trouble with those kind of collapsed tab groups not expanding. (Clicking on the arrow had no effect)
In my case it was for the advanced options on the Profiles page. In my case clicking on the arrow would not expand the group in any browser.
The solution was to make sure the Resource URLs were correct for my site. See the attached screenshot for where to set them.

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Author Topic: No Response-Clicking on "Edit Search" (Read 1079 times)

mdsias

No Response-Clicking on "Edit Search"

britebyte

Re: No Response-Clicking on "Edit Search"