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Author Topic: Vague error message on attempt to upgrade from 4.0.8 to 4.1.0  (Read 502 times)

general_ludd

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Vague error message on attempt to upgrade from 4.0.8 to 4.1.0
May 02, 2012, 12:32:10 pm
I have deleted the civicrm 4.0.8 folder and replaced it with 4.1.0 and done the other steps for upgrading in Drupal 7. When I do this, I get a vague and unhelpful error that says "The site encountered and error. Please try again later". Where do I even begin to trace this error?

Hershel

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Re: Vague error message on attempt to upgrade from 4.0.8 to 4.1.0
May 02, 2012, 03:06:42 pm
Can you enable debugging and backtrace as per http://wiki.civicrm.org/confluence/display/CRMDOC40/Debugging ?
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general_ludd

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Re: Vague error message on attempt to upgrade from 4.0.8 to 4.1.0
May 07, 2012, 03:30:56 pm
I turned on debugging and realized that files/civicrm/ConfigAndLog/Config.IDS.ini needed to be deleted. So this should be added to the instructions for upgrades. Delete templates_c and Config.IDS.ini before running the upgrade to avoid any problems that may have cropped up during a failed upgrade.

Hershel

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Re: Vague error message on attempt to upgrade from 4.0.8 to 4.1.0
May 08, 2012, 02:00:15 am
Deleting templates_c is actually on the Upgrade Drupal Sites to 4.1 - Drupal 7 page in the Reset config_backend section.

But you are right about the other issue and so I added there a note about files/civicrm/ConfigAndLog/Config.IDS.ini.

Thank you.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • Vague error message on attempt to upgrade from 4.0.8 to 4.1.0

This forum was archived on 2017-11-26.