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  • Installing CiviCRM on wordpress PLEASE HELP
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Author Topic: Installing CiviCRM on wordpress PLEASE HELP  (Read 2775 times)

tridley

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Installing CiviCRM on wordpress PLEASE HELP
May 16, 2012, 10:17:59 am
I'm installing CiviCRM on a test site (so we can play around with it before moving forward with site install). Having a really hard time making it work.

Using Bluehost, WP 3.3.2, and civicrm-4.1.2-wordpress.zip, civicrm dot leftbankcompanies dot com

I've unzipped the zip and moved to the plugins directory (you can see via ftp, login below), but when I go to step 5, the CiviCRM plugin is already active and the screen is blank (see attached screenshot).

Wordpress Login:
civicrm dot leftbankcompanies dot com/wp-admin
username: admin
password: default

FTP so you can see how I have it on the server:
FTP Username: civicrmtest@leftbankcompanies dot com
FTP Server: ftp dot leftbankcompanies dot com
FTP Server Port: 21

Thank you so much for the help (in advance)!

Hershel

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Re: Installing CiviCRM on wordpress PLEASE HELP
May 16, 2012, 01:44:42 pm
This is a fresh install of WP?

Can you post your PHP and MySQL versions and also confirm that your host supported InnoDB tables? CiviCRM requires that.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

tridley

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Re: Installing CiviCRM on wordpress PLEASE HELP
May 17, 2012, 11:58:12 am
Hi There, here is the answer to your questions:

PHP version   5.2.17 - although you can use php 5.3 if needed.
MySQL version   5.1.61-community-log
innodb = yes.

Hershel

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Re: Installing CiviCRM on wordpress PLEASE HELP
May 18, 2012, 07:20:08 am
I'm not certain what the issue is then. :(
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

tridley

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Re: Installing CiviCRM on wordpress PLEASE HELP
May 21, 2012, 06:25:52 am
Well if you go to the website and login, and click CiviCRM settings, it's a blank screen (see attached). Please help! This test will determine if we use it moving forward.

Hershel

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Re: Installing CiviCRM on wordpress PLEASE HELP
May 21, 2012, 07:11:10 am
Ask the host if there is an error thrown in the error logs.

Look in Firebug for Firefox for any errors.

Consider trying on another host--perhaps there is an issue with the host.

Those are some ideas.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

clarkac

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Re: Installing CiviCRM on wordpress PLEASE HELP
May 21, 2012, 11:32:11 am
What happens if you click on the Civicrm link itself, rather than the settings link?  I had 4.1.1 installed under Wordpress (since switched to Drupal) and from what I remember the Wordpress settings for Civicrm didn't do anything.  But Civicrm worked fine under WP.
Andy Clark

PeterUK

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Re: Installing CiviCRM on wordpress PLEASE HELP
June 06, 2012, 09:02:52 am
Hi,

Give this a try...

Make sure everything from the zip folder is installed in 'yourdomainname'/wp-content/plugins/civicrm/

so in that folder when unzipped you should have the following in it:
- another folder called civicrm
- files civicrm.php and README.txt

reactivate plugin...

If you get a T_string error for civicrm.settings.php open that up and go to line 135 and change the single forward slashes to double i.e. / to // for the $civicrm_root line

That got me working...

Regards,

Peter

P.S. What's your FTP password?

« Last Edit: June 06, 2012, 09:17:17 am by PeterUK »

PeterUK

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Re: Installing CiviCRM on wordpress PLEASE HELP
June 06, 2012, 09:26:17 am
You've seem to have installed the contents of the civicrm folder from the zip file into civicrm dot leftbankcompanies dot com/wp-content/plugins/civicrm/

instead of civicrm dot leftbankcompanies dot com/wp-content/plugins/civicrm/civicrm/

the files 'civicrm.php' is also missing and should be installed into civicrm dot leftbankcompanies dot com/wp-content/plugins/civicrm/

Tried doing this for you in your wordpress account... deleted plugin and install via upload... but can't, files is too big... need ftp access to do it...

Hope this helps...

Peter

tridley

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Re: Installing CiviCRM on wordpress PLEASE HELP
June 07, 2012, 10:34:08 am
AHA thanks so much! So, now I'm getting this.  http://grab.by/e2p0

The username and password are correct... it's just not working.

Thanks so much I really do appreciate the help and support!

Hershel

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Re: Installing CiviCRM on wordpress PLEASE HELP
June 07, 2012, 11:40:12 am
Quote from: tridley on June 07, 2012, 10:34:08 am
The username and password are correct... it's just not working.

Must be either one is wrong OR the server is wrong OR the DB name is wrong.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

PeterUK

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Re: Installing CiviCRM on wordpress PLEASE HELP
June 09, 2012, 09:59:33 am
Make sure the username has full admin access and is linked to the database.

You may have created the database and username but may have not linked the two together.

Also you need to turn on InnoDB engine in MySQL, Google on how to do this...

Peter
« Last Edit: June 09, 2012, 10:02:02 am by PeterUK »
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • WordPress Installations (Moderators: Kurund Jalmi, Coleman Watts) »
  • Installing CiviCRM on wordpress PLEASE HELP

This forum was archived on 2017-11-26.