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Author Topic: Create PDF letter screen is hanging on to previous letter  (Read 521 times)

SarahG (FountainTribe)

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Create PDF letter screen is hanging on to previous letter
May 16, 2012, 10:02:24 pm
When using the action "Create PDF Letter" after doing a search, the body area always shows the last letter sent. The body is not blank as expected.

This happens no matter which search I do, no matter if I choose 1 or many contacts.    I have already cleared the civicrm cache under /site/default/files/civicrm/...

I am running version 4.1.2 under Drupal6.  Any ideas on what to look at next?

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LindseyM

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Re: Create PDF letter screen is hanging on to previous letter
September 14, 2012, 09:52:07 am
Did you get any resolution on this Sarah?

We have a similar but more fundamental issue as the pdf letter function seems to be stuck with the letter we last generated. Whichever letter we select it doesn't alter what shows on the screen so we can't use it at all. We're currently using 4.1.5.

Thoughts from anyone would be much appreciated as we have letters we need to send out and no way of generating them!
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • Create PDF letter screen is hanging on to previous letter

This forum was archived on 2017-11-26.