CiviCRM Community Forums (archive)

Hi,

So I have read and read and read and still don't know how or if I can get emails to appear with a non-VERP from address.

My client feels strongly that the VERP addresses are ugly and will be considered SPAM by many email systems.  I really don't know the answer to that but i agree the addresses seem ugly by any standard.  I understand their potential role to knowing if a particular recipient failed for a particular email but the fact remains that when sending from systems like MailChimp or Constant Contact we don't get from addresses like this.

I will say briefly how I have things configured

1) We are hosted at Blue Host and I am simply using "Mail" as my outbound sending setting.  I tried to setup Google as outbound SMTP but without luck.

2) I have setup a bounce processing account.  I think I was forced to do this before I could send out bulk emails of any kind.  This account is a Google address for the domain.  That is the organization uses Google for their domain email and we setup a box for bounces.  We are using IMAP for this.

3) While testing I am leaving all "Tracking" settings OFF.  My assumption is that it is for the tracking that this is needed in part but maybe I am mistaken.

4) I set both a from and a reply to on the mailing but the only one that seems to "work" is the reply to.  I receive my mail in Mail.app and it shows from as b.18.26.dcf88b91a5269b34@domanin.ORG while reply is as I set it.

So the question.  Is there any way to make it so most or all our emails have a controllable from address that the recipient will see when they get the mail? 

I would not ask this question again (as it's all over the forums) if I felt I had not exhausted trying and reading to go effect.

Many thanks in advance,


Wes

Hi X+,

Thanks for the response.  I unfortunately have tried this many many times and have not gotten the VERP from/reply to go away.  In every case I have NO tracking checkboxes set while creating the mailing to test with.  In every case it still comes through with the VERP from/reply.

The ONLY thing I can think of that might not be standard (yet) is that I running in WordPress. 

I think the only message I can get to come through without it when I send a test email while setting up mail settings for Civi over-all....that is the outbound mail settings.

Any other thoughts?

Thanks

Wes