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Author Topic: When using Paypal payments the confirmation email won't send..  (Read 4149 times)

jdesigns

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Re: When using Paypal payments the confirmation email won't send..
February 11, 2013, 06:39:59 am
I, too, am experiencing this issue. Receipts are sending properly for memberships, but not for events.

hakanuner

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Re: When using Paypal payments the confirmation email won't send..
May 07, 2013, 12:40:26 am
Quote from: jcasharpe on September 05, 2012, 03:24:38 pm
On LindseyM and my install the issue was we were getting failures in the Smarty template engine as I think that the upgrade of the message templates failed from 4.0 -> 4.1. Reverting the messages (which were showing as custom messages) in configuration -> message templates -> System Messages fixes the problem.

Hi,

Is it possible to give a little more detail on how you fixed this problem. Since I believe I might be facing the same problem as described below:

http://forum.civicrm.org/index.php/topic,27780.msg122364.html#msg122364

Thanks,

Hakan

Eileen

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Re: When using Paypal payments the confirmation email won't send..
May 07, 2013, 09:03:38 am
I believe the previous person is referring to workflow templates that have been customised -e.g. here (click on Workflow templates)

http://drupal.demo.civicrm.org/civicrm/admin/messageTemplates?reset=1

If you have customised templates you need to audit them each release & potentially go back to the default template & re-add your customisations

Make today the day you step up to support CiviCRM and all the amazing organisations that are using it to improve our world - http://civicrm.org/contribute

hakanuner

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Re: When using Paypal payments the confirmation email won't send..
May 07, 2013, 05:16:28 pm
Hi Eileen,

That's what I had thought as well, but I haven't modified the default templates at all.. Mine is just a fresh off the package installation and it still isn't working. So I can rule out this solution as well then.

If anyone has experienced what I have documented in the following link I would appreciate any pointers in fixing it:

http://forum.civicrm.org/index.php/topic,27780.msg122364.html#msg122364

Thanks.
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  • When using Paypal payments the confirmation email won't send..

This forum was archived on 2017-11-26.