CiviCRM Community Forums (archive)

Hi everyone, I've recently upgraded an old civicrm 1.9 install to 4.1 and I notice the reports pages do not work.  If I try to view any of the reports pages that are listed under the Reports top menu item, the homepage civicrm dashboard is displayed instead.  No error messages just the civicrm dashboard.  Is there something extra that I need to do to get this component working?  In the meantime I will be stepping through the code to see if I can figure out what is going on but any help from the community would be great.

Thanks

I am using drupal, so do you mean the drupal access control?  If so there is no permission here for civi report.  I have permissions for Civi add/edit/delete profiles/contacts/activities/etc, CiviContribute, CiviMember, CiviEvent, CiviMail, CiviGrant, CiviPledge, CiviCampaign but none for CiviReport.

Then there is the CiviCRM ACL, which I have a few roles here but no acl's setup. 

I don't see anything specifically for CiviReport.

I will try clearing the drupal cache.

Thanks.

Edit: I cleared the drupal cache, and it didn't make a difference.

I don't have those permissions.  I also don't have the CiviReport component in that list.  Could it be possible the component was not even installed but the menu is there anyway?  If so how could I install this component separately?

These are the components I have enabled:
CiviEvent
CiviContribute
CiviMember
CiviMail
CiviPledge
CiviCampaign
CiviGrant

And one component disabled:
CiviCase

I cleared the civi caches and it didn't do anything.

Clicking on any of the CiviReport links in the menu (/civicrm/report/instance/1, etc) just displays the homepage dashboard.

Yes I followed these instructions.  Actually I went like this:
1.9 to 2.0
2.0 to 2.1
2.1 to 2.2.6
2.2.6 to 3.0
3.0 to 3.1
3.1 to 3.3.5
3.3.5 to 3.4.8
3.4.8 to 4.0.8
4.0.8 to 4.1.2

Hey, thanks for the help.  While the issues in that thread seem to be exactly what I am experiencing, I didn't find the solution there.  Instead this is what I did:

I noticed in the database, the 'civicrm_component' table contained this:
CiviEvent
CiviContribute
CiviMember
CiviMail
CiviGrant
CiviPledge
CiviCase
CiviCampaign

And did not include 'CiviReport'. 
So I added this row, "INSERT INTO civicrm_component VALUES(NULL, 'CiviReport', 'CRM_Report')"

Then this component showed up on the list of components within civicrm, but as disabled.
I then enabled it.
I went to the drupal acl and found the 3 new permissions for reports and enabled those.
I cleared the drupal cache and the civicrm cache, and it works!