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Author Topic: EmailProcessor Doesn't leave e-mail on server  (Read 521 times)

Rick Cunningham

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EmailProcessor Doesn't leave e-mail on server
June 01, 2012, 06:00:26 am
Our system works great - CiviMail sends batch mail, and our system e-mail account processes e-mails into activities. However, keeping a record of the mail into and out of that mail account is desirable. The system e-mail account is IMAP, but I don't know how to tell it to leave mail on server, so that I can access it from other e-mail clients. Is that what I need to do, and does anyone know what parameters I need to change to make it work this way?

Thanks!

Donald Lobo

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Re: EmailProcessor Doesn't leave e-mail on server
June 01, 2012, 06:37:59 am

check:


CRM/Utils/Mail/EmailProcessor.php

towards the end of the file.

U'll need to modify the file, there is no settings for keeping mail messages on the server

lobo
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Rick Cunningham

  • I post occasionally
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  • Posts: 49
  • Karma: 3
    • Landings Men's Golf Association
  • CiviCRM version: 4.5.7
  • CMS version: Drupal 7.34
Re: EmailProcessor Doesn't leave e-mail on server
June 01, 2012, 09:21:44 am
Thanks Lobo - You are everywhere!

Looking at the script (which I had reviewed before, but which I hadn't fully grokked) I see that it does indeed leave all messages on the server, but they are moved to one of two sub-inboxes:

inbox/CiviMail/Ignored
inbox/CiviMail/processed

So all the messages I was missing are indeed here, and I just need to point my e-mail client to these sub-inboxes in order to review this mail.

Also, since someone else might be looking at this, I found the EmailProcessor.php file at:

sites/all/modules/civicrm/bin/EmailProcessor.php

not at:

sites/all/modules/civicrm/CRM/Utils/Mail/EmailProcessor.php


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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • EmailProcessor Doesn't leave e-mail on server

This forum was archived on 2017-11-26.