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Author Topic: Action "Create User" not working  (Read 969 times)

SarahG (FountainTribe)

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Action "Create User" not working
June 08, 2012, 03:26:05 pm
I am using the back-office area to pull up a contact record, then click the "Action" button and selecting "Create User Record"

After filling in the user name and password, (email address is prepopulated and unchangable), I click "Add".  I get the error message:
"This email is already registered. Please select another email."

I have already queried the Drupal user table and verified there are no users with that email address.  Any ideas on what to investigate next?

BTW: I am running Drupal 6 + CiviCRM 4.1.2
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Dave Greenberg

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Re: Action "Create User" not working
June 11, 2012, 01:13:39 pm
I just verified the same problem on the Drupal 6 / 4.1 demo. However the function works fine on Drupal 7 / 4.1, so looks like it's a problem w/ that feature for Drupal 6 only. I think you'll need to add some debug instrumentation to figure out why it's failing / returning an erroneous error msg.

Looks like the relevant function to check is CRM_Core_BAO_CMSUser::create($params, 'email'); - which is called in postProcess by CRM/Contact/Task/Useradd.php

Please report back your findings (and hopefully a patch for the D6 functionality).
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SarahG (FountainTribe)

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Re: Action "Create User" not working
June 13, 2012, 06:03:05 am
Thanks for the help on which class to investigate. I will continue debugging the issue.
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SarahG (FountainTribe)

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Re: Action "Create User" not working
June 13, 2012, 05:54:48 pm
The function "CRM_Core_BAO_CMSUser::create($params, 'email');" never gets called.   Also, the folder "CRM/Contact/Task/" does not exist.
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Re: Action "Create User" not working
June 14, 2012, 11:10:37 am
Sorry - it's CRM/Contact/Form/Task/Useradd.php
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Donald Lobo

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Re: Action "Create User" not working
June 14, 2012, 12:24:01 pm

seperate thread and issue here:

http://issues.civicrm.org/jira/browse/CRM-10380
http://forum.civicrm.org/index.php/topic,24460.0.html

lobo
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
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  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • Action "Create User" not working

This forum was archived on 2017-11-26.