CiviCRM Community Forums (archive)

Hi there,

I've just set up CiviCRM for Wordpress and it's looking great.

One of the things I'd like to do is replace the website's current 'contact us' form with a simple form that is properly integrated into CiviCRM- e.g. so that a new contact is created and the contents of the enquiry are stored. The basic fields would be-

-First name
-Last name
-Email address
-Subject
-Enquiry

I know there are a number of ways to do this using profiles, activities, cases etc, but just wondered what the 'recommended' method would be?

Thanks!

Thanks Hershel- and you'd just use a custom field or 'note' to store the contents of the enquiry itself?

Hi Hershel,

Thanks for this- and good point about the notes field. The main advantage of using the notes field seems to be that a new note is indeed created for each enquiry rather being overwritten, so works well in that respect.