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Author Topic: Blank Screen accessing via Admin after Install  (Read 1857 times)

rainier

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Blank Screen accessing via Admin after Install
June 13, 2012, 01:56:32 am
I am hosting with 1and1 and the environment is Apache / mySQL 5 / php 5 / Wordpress 3.3.2 / CiviCRM 4.1.3

I successfully installed within my existing Wordpress DB and Instance (Clicking on the CiviCRM Settings under "Settings" returns "Oops! CiviCRM is Already Installed".

When I try and access the app from the link in the lower section (CiviCRM Admin) I get a blank page (via Chrome and Safari). I don't have access to the server logs, but wanted to get this up and running. Any suggestions?

Hershel

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Re: Blank Screen accessing via Admin after Install
June 13, 2012, 06:56:27 am
Quote from: rainier on June 13, 2012, 01:56:32 am
I don't have access to the server logs, but wanted to get this up and running. Any suggestions?

Not much can be suggested without knowing what the error is. Could be a memory error, a CPU timeout, a file permissions error. You will need to ask them what the error logged is.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

rainier

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Re: Blank Screen accessing via Admin after Install
June 13, 2012, 10:07:13 am
Some further digging and a re-install of Wordpress returns the following:
Fatal error: Out of memory (allocated 29360128) (tried to allocate 4864 bytes) in <root path>/wp-content/plugins/civicrm/civicrm/CRM/Core/Action.php on line 124

Hershel

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Re: Blank Screen accessing via Admin after Install
June 13, 2012, 10:29:51 am
Appears your account has 32M RAM which is very low and CiviCRM requires far more than that.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

rainier

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Re: Blank Screen accessing via Admin after Install
June 13, 2012, 10:43:38 am
Okay, good to hear I know what the problem is. Do you have an idea of how much RAM an average install of CiviCRM uses? I'm on a shared hosting provider, and shopping around because this isn't the first time I've encountered the problem.

Hershel

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Re: Blank Screen accessing via Admin after Install
June 13, 2012, 10:45:41 am
The About CiviCRM page says:

Quote
128mb PHP memory limit recommended

Many installs get by on that, many require more. It depends on each site.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

rainier

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Re: Blank Screen accessing via Admin after Install
June 13, 2012, 11:22:25 am
Thank you Hershel!!
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • WordPress Installations (Moderators: Kurund Jalmi, Coleman Watts) »
  • Blank Screen accessing via Admin after Install

This forum was archived on 2017-11-26.