CiviCRM Community Forums (archive)

Hi There,

We are having a perplexing problem with the Rest API. On certain systems we can run a query against the Rest API and it responds with the respective results.  When making the exact same query to other systems, the results are empty, i.e. The API just sends back blank.

We are usually able to login with API, authentication is usually not a problem (though it is on some systems). The API always returns the user's API key and a session id when the authentication works. 

Here is an example of a query that works on one system and not on another (after having successfully authenticated each time):

http://www.example.com/joomla25/administrator/components/com_civicrm/civicrm/extern/rest.php?q=civicrm/contact/search&key=65d6226dacd90518c0d26edfaef2904b&json=1&api_key=e9a0c4376b3dc9a9b379fe0c09ca39c3&contact_type=individual&offset=0

And just to break that query down:

URL	http://www.example.com/joomla25/administrator/components/com_civicrm/civicrm/extern/rest.php
api_key	e9a0c4376b3dc9a9b379fe0c09ca39c3
contact_type	individual
json	1
key	65d6226dacd90518c0d26edfaef2904b
api_key	e9a0c4376b3dc9a9b379fe0c09ca39c3
q	civicrm/contact/search

These are the systems that work:

• Joomla 1.5.25 with CiviCRM 3.4.5
• Joomla 2.5.4 with CiviCRM 4.0.5
• Drupal 6.22 with CiviCRM 3.4.8

And these are some of the systems that it doesn't work with:

• Joomla 1.5.26 with CiviCRM 3.4.8 (actually can't even sign in here, even correct settings)
• Joomla 2.5.4 with CiviCRM 4.1.2
• Drupal 6.26 with CiviCRM 3.4.8 (can't sign in here either, all settings correct).
• Drupal 7.14 with CiviCRM 4.1.0

In each case the application that is making the API calls is exactly the same, and we are just pointing it to different CiviCRM installations, with their respective user account details and site key.  We are tracking the ajax calls and responses each time to make sure they are correct.

Has anyone else out there had a similar problem?  Or could we missing something in terms of CiviCRM configuration or settings?

Any thoughts would be much appreciated . . .

Simon.

Hey Mohit,

I tried your suggestion, and added version=3 to the params but joy I'm afraid Still getting a blank response back.

For reference, the rest syntax on api v3 is

URL http://www.example.com/joomla25/administrator/components/com_civicrm/civicrm/extern/rest.php
json 1
key 65d6226dacd90518c0d26edfaef2904b
api_key e9a0c4376b3dc9a9b379fe0c09ca39c3
entity contact
action get
(at least on the latest 4.1 version)

So no q=civicm/entity/action, but two separate params

and I know it has been a bit chaotic to reach this official/proper syntax, mostly because we weren't sure what was the proper syntax before, but also because we have focussed more on the smarty/ajax/php syntax while implementing it

X+

Hi Xavier,

I tried your suggestion, changing the syntax of the url, and adding parameters for entity and action, as so: (I've placed each parameter on a new line for readability)

http://www.example.com/joomla17/administrator/components/com_civicrm/civicrm/extern/rest.php
?key=3eaa6a59e42a9286d651c6eb17ddecd5
&api_key=e3a45b104fbb5ff387d471e76acbdd2c
&contact_type=individual
&version=3
&entity=contact
&action=get
&json=1

However, when I tested it against one of the systems that works, I get the following response:

error_message: Unknown function invocation

Thanks Xavier,  I'll do some more testing on it.  I'll post back any progress I make.