CiviCRM Community Forums (archive)

Hi,

I am currently using Joomla 1.5.26 and CiviCRM version 3.4.5

The problem is this:  I have set up a membership sign up page with the option to pay by check or use PayPal and pay by credit card or use a PP account.  The issue is, some of the people who try to sign up on my site say that when they click the "pay by check" button, it routes them over to PayPal instead of routing them to the confirmation screen that tells them where to send the check.

I haven't been able to duplicate this error myself in the latest versions of Chrome, IE, FireFox and Safari.  However, a colleague of mine was able to duplicate the error in the Opera browser.

Some of the people who are having this issue are using IE 6 and IE 7.  However, I can't confirm if all of the users who try to pay by check and are unable to do so successfully are using older versions of the IE browsers or Opera.

My question is two-fold:

1.  Is there a confirmed issue or at least a known issue with IE 6 and IE 7 and the payments page?

2.  Is there a fix for this?

I have scoured Google and this forum for a similar situation but haven't found any.

Thank you in advance for any advice/fixes you can pass along to me!  I really appreciate it!