CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site
This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • WordPress Installations (Moderators: Kurund Jalmi, Coleman Watts) »
  • Blank Page after Installation
Pages: [1]

Author Topic: Blank Page after Installation  (Read 3048 times)

donniemooretn

  • I’m new here
  • *
  • Posts: 29
  • Karma: 0
    • TN Hands & Voices
  • CiviCRM version: 4.4.3
  • CMS version: WordPress 3.8
  • MySQL version: 5.5.27
  • PHP version: 5.4
Blank Page after Installation
June 24, 2012, 03:36:01 pm
I have followed the instructions on the installation documentation for the WordPress Version.  I am getting a blank form when I go to   /wp/wp-admin/admin.php?page=CiviCRM.

I am using WordPress 3.4  The latest CiviCRM for Word press..

In the Log i am getting this message.

[24-Jun-2012 22:31:44] PHP Warning: array_key_exists() [<a href='function.array-key-exists'>function.array-key-exists</a>]: The first argument should be either a string or an integer in /home2/talkand1/public_html/tnhandsandvoices/wp/wp-content/plugins/contact-form-7/includes/capabilities.php on line 14

[24-Jun-2012 22:31:54] PHP Warning: array_key_exists() [<a href='function.array-key-exists'>function.array-key-exists</a>]: The first argument should be either a string or an integer in /home2/talkand1/public_html/tnhandsandvoices/wp/wp-content/plugins/contact-form-7/includes/capabilities.php on line 14

[24-Jun-2012 22:31:54] PHP Warning: array_key_exists() [<a href='function.array-key-exists'>function.array-key-exists</a>]: The first argument should be either a string or an integer in /home2/talkand1/public_html/tnhandsandvoices/wp/wp-content/plugins/contact-form-7/includes/capabilities.php on line 14

[24-Jun-2012 22:31:54] PHP Fatal error: Class 'CRM_Utils_File' not found in /home2/talkand1/public_html/tnhandsandvoices/wp/wp-content/plugins/civicrm/civicrm/CRM/Core/Config.php on line 325


I am new to this and currently want to test this out for an organization.

Thanks!

Donnie Moore

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Blank Page after Installation
June 24, 2012, 06:20:55 pm

Can u be more specific with the civi version u r using. I'm assuming u r using 4.1.x

I dont think anyone has tested compatibility with WP 3.4. Your best bet would be to use WP 3.3

Would be great if some WP + Civi developers could test and ensure that 4.2.alpha works with WP 3.4.

lobo
A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions

donniemooretn

  • I’m new here
  • *
  • Posts: 29
  • Karma: 0
    • TN Hands & Voices
  • CiviCRM version: 4.4.3
  • CMS version: WordPress 3.8
  • MySQL version: 5.5.27
  • PHP version: 5.4
Re: Blank Page after Installation
June 24, 2012, 09:44:54 pm
Thank you Lobo for getting back with me.

The version is 4.1.3,   I did downgrade from 3.4 to 3.3 with no success. Could it be permission on the CiviCrm directory AND the FILE directory?  It's not completely clear as how I set the Attribute on " civicrm" and "file" directories,

When I right click on "civicrm" directory and select File Permission  I am given RWE (Read, Write, Execute)  for Owner, Group and Public...   Owner and Group have Read, Write, Access.  The Public has Read and Execute



Thanks!

Donnie Moore

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Blank Page after Installation
June 25, 2012, 06:31:38 am

can u check if in the civicrm directory, there is a fille called:

CRM/Utils/File.php

and if so within the file the class CRM_Utils_File is defined

thanx

lobo
A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions

donniemooretn

  • I’m new here
  • *
  • Posts: 29
  • Karma: 0
    • TN Hands & Voices
  • CiviCRM version: 4.4.3
  • CMS version: WordPress 3.8
  • MySQL version: 5.5.27
  • PHP version: 5.4
Re: Blank Page after Installation
June 25, 2012, 08:30:19 am
I've located the CRM/Utils/File.php.   The file is there but NO data.  File size is ZERO.
Thanks!

Donnie Moore

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Blank Page after Installation
June 25, 2012, 08:39:58 am

yes, which means there was a problem with transferring and extracting the files on the server. Might want to redo the process and ensure you do not have any zero length files

lobo
A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions

donniemooretn

  • I’m new here
  • *
  • Posts: 29
  • Karma: 0
    • TN Hands & Voices
  • CiviCRM version: 4.4.3
  • CMS version: WordPress 3.8
  • MySQL version: 5.5.27
  • PHP version: 5.4
Re: Blank Page after Installation
June 25, 2012, 09:00:06 am
You are a great help!!   Thanks.  I will redo the who process over. I will post back later today.
Thanks!

Donnie Moore

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: Blank Page after Installation
July 05, 2012, 01:30:45 pm
Quote from: Donald Lobo on June 24, 2012, 06:20:55 pm
I dont think anyone has tested compatibility with WP 3.4. Your best bet would be to use WP 3.3

CiviCRM 4.1 works fine with WordPress 3.4 and WordPress 3.4.1

Quote from: Donald Lobo on June 24, 2012, 06:20:55 pm
Would be great if some WP + Civi developers could test and ensure that 4.2.alpha works with WP 3.4.

Initial tests look just fine.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

theclaredotcom

  • I’m new here
  • *
  • Posts: 26
  • Karma: 0
  • CiviCRM version: 4.1
  • CMS version: wordpress 3.4
  • MySQL version: 5.5.16
  • PHP version: 5.3.8
Re: Blank Page after Installation
July 12, 2012, 05:50:08 am
Hi,

I'm not meaning to hijack this post, but I have exactly the same problem with civicrm 4.1.5 under wordpress 3.4 and was wondering if there was a solution.

I'm developing an updated WP site on my localhost (for thorough testing before I take down the old WP 2.x !! site and replace it).

I've gone through the civicrm install, and get the 'civicrm has been successfully installed' message but when I click on civicrm in the nav it just goes blank screen with no sub menu options.

I double checked permissions (as in this post) and they were all set OK to allow the installer to write etc, and the CRM/utils/file.php is about 14kb

So I'm not sure why its not fully installing.

Any help really appreciated.

Clare.

PS if you want me to start a new post please let me know.

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: Blank Page after Installation
July 12, 2012, 05:53:41 am
Can you check your logs for an error message? Also please confirm how much memory PHP has and your PHP and MySQL versions.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

theclaredotcom

  • I’m new here
  • *
  • Posts: 26
  • Karma: 0
  • CiviCRM version: 4.1
  • CMS version: wordpress 3.4
  • MySQL version: 5.5.16
  • PHP version: 5.3.8
Re: Blank Page after Installation
July 12, 2012, 07:34:59 am
Hi,

As I say I'm running on my localhost for testing (wampserver).

PHP version 5.3.8
MySQL version 5.5.16

memory 128

php error log has no errors (I've checked error logging is enabled).

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: Blank Page after Installation
July 12, 2012, 12:17:34 pm
I'm not sure. Check that the wp-content/plugins/civicrm/civicrm.settings.php file is there.

Perhaps try to install CiviCRM on WP 3.4 on a subdomain or subdirectory on your live host. Perhaps there's something odd with your local setup.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • WordPress Installations (Moderators: Kurund Jalmi, Coleman Watts) »
  • Blank Page after Installation

This forum was archived on 2017-11-26.