Author Topic: Fetch Activities and Contact Types (Read 494 times)

effex100 · June 25, 2012, 10:33:26 am

I have a site that uses an activity processing email account to track emails sent to contacts. This works great and is very helpful.

What's odd about our setup is that we have two contacts for most of our email addresses. We have an organization and an individual sharing an email address in a lot of cases. This hasn't caused a problem for much of what I've been setting up but I've noticed something with the email processing. It only applies the incoming email activity to the individual contact.

Is there a way to change this to either:

Apply the activity to both the individual and the organization

or

Check for a matching organization before checking for an individual and apply the activity to the org?

Thanks for the help.

Donald Lobo · June 25, 2012, 01:21:07 pm

There is a hook for this

hook_civicrm_emailProcessorContact

however i just realized we have not documented it. We'll fix in the next few days or so.

In the meantime, you can check the sample implementation at: drupal/civitest.module.sample

lobo

demeritcowboy · June 25, 2012, 03:40:25 pm

http://wiki.civicrm.org/confluence/display/CRMDOC42/CiviCRM+hook+specification#CiviCRMhookspecification-hookcivicrmemailProcessorContact

There's also some pseudocode describing the operation of the sample code at http://issues.civicrm.org/jira/browse/CRM-8978

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Author Topic: Fetch Activities and Contact Types (Read 494 times)

effex100

Fetch Activities and Contact Types

Donald Lobo

Re: Fetch Activities and Contact Types

demeritcowboy

Re: Fetch Activities and Contact Types