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Author Topic: Dashlet still showing deleted reports  (Read 814 times)

Patricia43

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  • CiviCRM version: 4.0
  • CMS version: Drupal 7
  • MySQL version: 5.1
  • PHP version: 5.3
Dashlet still showing deleted reports
June 28, 2012, 08:17:20 am
I just installed CiviCRM and am impressed so far. However I am having problems with custom reports.
I created one from a template and specified that it could be a dashlet. However there were problems with the report and I deleted it. But it still appears in the list of dashlets AND I am unable to drag any of the dashlets into the Dashboard box.

Dave Greenberg

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Re: Dashlet still showing deleted reports
June 28, 2012, 10:33:07 am
You should be able to remove that dashlet from "available dashlets" using "Configure Your Dashboard". Click the "x" in the upper right corner of that dashlet.
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Patricia43

  • I post occasionally
  • **
  • Posts: 50
  • Karma: 1
  • CiviCRM version: 4.0
  • CMS version: Drupal 7
  • MySQL version: 5.1
  • PHP version: 5.3
Re: Dashlet still showing deleted reports
June 28, 2012, 11:31:53 am
Unfortunately nothing on the dashlet block is active including the "x"s

Dave Greenberg

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Re: Dashlet still showing deleted reports
June 28, 2012, 02:59:42 pm
Check for javascript errors (Firebug extension for Firefox is a good tool for that). May be a configuration problem but if some errors show up that could give some clues.
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Patricia43

  • I post occasionally
  • **
  • Posts: 50
  • Karma: 1
  • CiviCRM version: 4.0
  • CMS version: Drupal 7
  • MySQL version: 5.1
  • PHP version: 5.3
Re: Dashlet still showing deleted reports
June 29, 2012, 10:13:55 am
I resolved this. Not 100% what caused it but I was in the process of migrating the Drupal site and had installed CiviCRM before the migration was complete (i.e. nameserver entries in particular.) I noticed that the URLs were incorrect and after a bit of sleuthing realized that the root url in the CiviCRM settings file was incorrect. After I fixed that the dashboard worked correctly.

Dave Greenberg

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 5760
  • Karma: 226
    • My CiviCRM Blog
Re: Dashlet still showing deleted reports
June 29, 2012, 06:52:12 pm
That makes sense - the javascript required for the dashboard configuration widget to work properly was not being served to the browser.
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Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • Dashlet still showing deleted reports

This forum was archived on 2017-11-26.