CiviCRM Community Forums (archive)

Sorry if this has an obvious answer, but...

I'm looking at the list of actions and activities that can be applied to a contact record when viewing a contact, and the list doesn't
entirely correspond with the activity types defined for contacts in the admin area ('Activity Type Options').  This implies that there's an extra configuration step to configure the list of available types.  If so, where is that done?

Thanks for any input,
Paul

If I look at the list of 'Activity Type Options' in the admin area (Home › CiviCRM › Administer CiviCRM › Option Groups), the list  attributed to component  'Contact' is -

Phone Call
Meeting   
Email   
Text Message (SMS)   
Inbound Email
Bulk Email
Tell a Friend   
Print PDF Letter

but if you create a 'New Activity' for a contact record from the admin menu, the list of available options is

Phone Call
Meeting
Print PDF Letter

It's not clear (to me) how the shorter list is generated (presumably) from the larger.

Thanks,
Paul