CiviCRM Community Forums (archive)

Our organization president registered online for an upcoming event of ours. After registering and getting a confirmation email, she decided she wanted to register and pay for a couple more people. She returned to the registration page, put in her information again, and got an error message: "Oops, you are already registered..."

What must I do in order to allow people to return at a later time and register more participants using the same email address?

I currently have "Register multiple participants" and " Allow multiple registrations from the same email address" checked. I have included an "Attendee Information" and "Additional Attendee" profile with First and Last Name.

Parvez did some work on this for 4.2 - I'm not 100% sure the scope but I think he blogged about it?

I think you can, I do remember having the same issue as you, but in my current testing, I am ordering many tickets using the same email address.

Civievent > configure > online registration

check the box
"Allow multiple registrations from the same email address?"

I did have trouble with this originally setting it to an existing event as the event was not updating to any changes made (some caching issue I assumed). As I was only testing, I recreated the event and checked this box from the get go and now can register as many people as I like from one email address.

CiviCRM 4.1.3

I know this is an old topic but I have run into the same problem in 4.1.3. Has this been fixed in a later release? I have checked the box to allow multiple registrations from the same email address but when a user forgot to register his wife for an event, I told him to go back and register again. He tried to use the same email address and got the Oops error.