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  • Mailings will not send, but test emails will
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Author Topic: Mailings will not send, but test emails will  (Read 489 times)

BlueSteele13

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  • Posts: 1
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  • CiviCRM version: 4.1.2
  • CMS version: Joomla 2.5
  • MySQL version: 5.5.23
  • PHP version: 5.2.17
Mailings will not send, but test emails will
July 17, 2012, 09:40:45 am
I've been trying to send emails to mailing lists (groups) but the email is never sent. I find this very odd as test emails send immediately with no issue, even when I send the tests to a group. 'Scheduled and Sent' mailings doesn't show a start or completed time, although the scheduled time has passed.
I'm sure the error is on my part, but can anyone offer advice?

Cinnabar

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  • CiviCRM version: 3.5
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  • MySQL version: 5.0.92
  • PHP version: 5.2.17
Re: Mailings will not send, but test emails will
July 17, 2012, 11:13:07 am
so you're on Joomla and CiviCRM 4.1.2 I think that one had issues w/ mail, specifically the cron may not kick off the mail, can you upgrade to 4.1.5 ?
I'm on Joom 2.5.6 and civiCRM 4.1.5 , I'm using google apps for email.

hi level you need to check three things:
1) civiMail account,
2) civiAdministrator to declare outbound mail method ( I use SMTP ),
3) and you'll need to make sure your civi Site keys are all set the same (there are two of em. )

SMTP SETTINGS
ADMINISTER/SYSTEM/SETTINGS/OUTBOUND MAIL   

        server: ssl://smtp.gmail.com   
   port: 465   
   auth: yes   
   username: membership@gmail.com   
   password: XXXXXX

My civiMail Account looks like this
Name *       
    Name of this group of settings.   defaut
Server      
    Name or IP address of mail server machine.   imap.googlemail.com
Username      
    Username to use when polling (for IMAP and POP3).   membership
Password      
    Password to use when polling (for IMAP and POP3).   xxxxxxx
Localpart      
    Optional local part (e.g., 'civimail+' for addresses like civimail+s.1.2@example.com).   membership+
Email Domain *       
    Email address domain (the part after @).   wosecoummunity.org
Return-Path      
    Contents of the Return-Path header.   
Protocol *       
    Name of the protocol to use for polling.   imap
Source      
    Folder to poll from when using IMAP (will default to INBOX when empty), path to poll from when using Maildir, etc..   
Use SSL?      
    Whether to use SSL for IMAP and POP3 or not.   ssl
Used For?   

these are the two site keys, I would make the one found in the administrator directory, the dominant and only key   

/home/rsttho5/public_html/wose/components/com_civicrm/civicrm.settings.php   define( 'CIVICRM_SITE_KEY', '1fffa4abbb83929fc272d739f3f23872' );   
      
/home/rsttho5/public_html/wosecommunity/administrator/components/com_civicrm/civicrm.settings.php   define( 'CIVICRM_SITE_KEY', '550740d78bc1715bfff4b6fe2af5f922' );   
« Last Edit: July 17, 2012, 11:30:50 am by Cinnabar »

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Mailings will not send, but test emails will

This forum was archived on 2017-11-26.