CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site

This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • Strange Contact Reference problem
Pages: [1]

Author Topic: Strange Contact Reference problem  (Read 542 times)

davyivins

  • I post occasionally
  • **
  • Posts: 119
  • Karma: 2
    • PURCO SA
  • CiviCRM version: 4.5
  • CMS version: Drupal 6.33
  • MySQL version: 5.5.34
  • PHP version: 5.4.33
Strange Contact Reference problem
July 17, 2012, 02:02:06 pm
I am using an autocomplete Contact Reference field to look up organisation contacts.
I have a Contact named "University of Pretoria"
Typing  "University of Pretoria" into the field never finds the record. (It does however find other records with the words "university" and/or "of"  eg University of Johannesburg and Gordon Institute of Business Science)

However if I type in just "Pretoria" then it finds the record   ???

Any ideas?
There are times I love technology...and then there are times I *love* technology :-)

petednz

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4899
  • Karma: 193
    • Fuzion
  • CiviCRM version: 3.x - 4.x
  • CMS version: Drupal 6 and 7
Re: Strange Contact Reference problem
July 17, 2012, 11:28:23 pm
how many contacts do you have with University and/or of - maybe it is hitting a limit on how many it will show, and guessing if Uni of Pretoria has a larger ID then it drops to bottom of list and won't show ?? maybe ??
Sign up to StackExchange and get free expert advice: https://civicrm.org/blogs/colemanw/get-exclusive-access-free-expert-help

pete davis : www.fuzion.co.nz : connect + campaign + communicate

davyivins

  • I post occasionally
  • **
  • Posts: 119
  • Karma: 2
    • PURCO SA
  • CiviCRM version: 4.5
  • CMS version: Drupal 6.33
  • MySQL version: 5.5.34
  • PHP version: 5.4.33
Re: Strange Contact Reference problem
July 18, 2012, 12:17:24 am
Hi Pete

There are 34 records that meet the criteria (contact type + group + "university" and/or "of").
The list of records that is returned in the dropdown is alphabetical - alphabetically the 'missing' contact is 27th in the list.
There are other contacts with higher ID's that are being found.

Whether I enter "University of" or "University of Pretoria" the list of records that are returned doesn't change i.e it doesn't return the Pretoria record but still shows records that do not have Pretoria in their name.???

The dropdown only shows 10 records - if there a way to make it show more that might fix the problem...?
There are times I love technology...and then there are times I *love* technology :-)

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • Strange Contact Reference problem

This forum was archived on 2017-11-26.