CiviCRM Community Forums (archive)

Given the support for SMS messaging in the latest version of CiviCRM, the importance of accurate mobile phone numbers for contacts becomes a major priority for organisations looking to use the SMS functionality for communications.

A great way to help improve the number and accuracy of mobile phone numbers stored is to expose the number (or lack of it) in emails, and using the checksum feature, invite email recipients to update/amend their record accordingly.

I'm working with a client that wants to do just this, and is using CiivCRM with Wordpress. Sadly there does not seem to be an in-built mailing token for a mobile phone number.

Now. on a good day I might be encouraged to have a stab at implementing the hook feature to create a custom token (I've looked at the documentation, and whilst scary, could potentially give me enough information, together with copying and tweaking from someone else's work, to put something together that might even work. But from what I can gather this approach won't work with Wordpress (yet)?

So it seems we're stuck, for now at least. Perhaps I'm wrong.

I would suggest that the availability of SMS functionality indicates that a mailing token for mobile phone number should be available off the shelf and not be a custom option.

Thanks
Graham