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Author Topic: Case Activities Not Showing  (Read 816 times)

ryeradio

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Case Activities Not Showing
August 23, 2012, 09:31:27 am
We are a week away from a big event and are using cases to schedule volunteers. For some reason some of our case activities are not showing up. We will select a timeline and  then nothing will show up on the case activities area. I do see them in the database. Does anyone know why these would not show up?

Erik Hommel

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Re: Case Activities Not Showing
August 24, 2012, 12:35:33 am
I would check your case configuration files and make sure that all your activities and relations you mention in your XML are spelled EXACTLY the same as in CiviCRM as a first step?
Consultant/project manager at EEatWork and CiviCooP (http://www.civicoop.org/)

ryeradio

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Re: Case Activities Not Showing
August 24, 2012, 04:13:41 am
I will go ahead and do that, but all cases are open the same way and most of them are not having this problem. So I don't understand why it would just be happening to a handful of them.

Erik Hommel

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Re: Case Activities Not Showing
August 24, 2012, 04:37:49 am
That does not make sense  ;D But if you do the first step at least we will have eliminated that part.
Consultant/project manager at EEatWork and CiviCooP (http://www.civicoop.org/)

FadeOUT

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Re: Case Activities Not Showing
September 20, 2012, 05:06:14 am
All timelines should start with "create case" - is that the case in your CiviCase XML..? That's what I was missing when this didn't work for us, anyway!
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviCase (Moderator: Dave Greenberg) »
  • Case Activities Not Showing

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