Author Topic: What's the status of importing phone extensions? (Read 1193 times)

reperry · August 27, 2012, 03:32:39 pm

I saw in one bug report in the issue tracker that the making it possible to import extensions had been put on hold. Still true? Plans to fix that soon?

Here's what I saw: http://issues.civicrm.org/jira/browse/CRM-8113

Jason W · October 18, 2012, 09:30:58 pm

Hello reperry,

There should be a way to import your contacts' phone extensions using a custom field.
Go to Administer-->Customize Data and Screens, find a custom field set that's used for individuals, View and Edit Custom Fields. Add a new field called phone extension, Data =number, Field type= text. now select save.

When you import contacts again, you should be able to import phone extensions.

Hope this Helps,
Jason

reperry · October 19, 2012, 07:48:27 am

Thanks, Jason. Since there already is a core field for phone extensions, I was wondering whether it was possible to import to that field. It's already built in and in the right place. For now, we're advising folks not to use the field since it's inaccessible via profiles and import/export functions.

Coleman Watts · October 19, 2012, 03:36:54 pm

Webform supports it

Profiles ought to do so pretty soon, especially if you contribute a patch

reperry · October 19, 2012, 03:59:10 pm

Thanks, Coleman. We do help our clients use webforms when needed. Great functionality! Jamie's got his hands full at the moment, and he's the one with the chops to contribute such a patch. Until then, we'll use webforms if needed or get by without.

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Author Topic: What's the status of importing phone extensions? (Read 1193 times)

reperry

What's the status of importing phone extensions?

Jason W

Re: What's the status of importing phone extensions?

reperry

Re: What's the status of importing phone extensions?

Coleman Watts

Re: What's the status of importing phone extensions?

reperry

Re: What's the status of importing phone extensions?