CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site

This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Cannot send mailing to group-Wordpress
Pages: [1] 2

Author Topic: Cannot send mailing to group-Wordpress  (Read 3173 times)

Interpolat

  • I post frequently
  • ***
  • Posts: 140
  • Karma: -1
    • Interpolat Solutions, LLC.
  • CiviCRM version: 4.4+
  • CMS version: Wordpress
  • MySQL version: 5.5+
  • PHP version: 5.4+
Cannot send mailing to group-Wordpress
August 28, 2012, 11:00:59 am
I have CiviCRM 4.2.0 installed.  I am able to send out emails to individuals, but for some reason, cannot send to group.  The group has 7 contacts identified within it.  After selecting my message template in Step 3 of 5, of creating a new mailing, I hit the "next" button.  However, nothing happens.  I just get a blank white screen.  Turning on debugging did not show anything either.  The url at which I get the white screen looks like this: http://www.mysite.org/wp-admin/admin.php?page=CiviCRM&q=civicrm/mailing/send
Interpolat Solutions, LLC
Connecting the dots for you!
http://www.interpolat.com

Interpolat

  • I post frequently
  • ***
  • Posts: 140
  • Karma: -1
    • Interpolat Solutions, LLC.
  • CiviCRM version: 4.4+
  • CMS version: Wordpress
  • MySQL version: 5.5+
  • PHP version: 5.4+
Re: Cannot send mailing to group-Wordpress
August 29, 2012, 09:39:43 am
Help, anyone...?
Interpolat Solutions, LLC
Connecting the dots for you!
http://www.interpolat.com

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: Cannot send mailing to group-Wordpress
August 29, 2012, 01:23:27 pm
What plugins do you have for WP?

Can you try on another browser or another PC? Or reboot yours and try again?
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

Interpolat

  • I post frequently
  • ***
  • Posts: 140
  • Karma: -1
    • Interpolat Solutions, LLC.
  • CiviCRM version: 4.4+
  • CMS version: Wordpress
  • MySQL version: 5.5+
  • PHP version: 5.4+
Re: Cannot send mailing to group-Wordpress
October 18, 2012, 09:00:52 am
I do have alot of plugins on this site, and none of your other suggestions have helped resolve the issue.
Interpolat Solutions, LLC
Connecting the dots for you!
http://www.interpolat.com

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: Cannot send mailing to group-Wordpress
October 18, 2012, 09:02:44 am
I do not know what the issue is, but I would guess that perhaps one of your plugins is interfering. I would try disabling them to see.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Cannot send mailing to group-Wordpress
October 18, 2012, 10:39:35 am

can u upgrade to the latest 4.2 (4.2.4 in 30-60 mins from now) and see if that fixes the issue

lobo
A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions

Interpolat

  • I post frequently
  • ***
  • Posts: 140
  • Karma: -1
    • Interpolat Solutions, LLC.
  • CiviCRM version: 4.4+
  • CMS version: Wordpress
  • MySQL version: 5.5+
  • PHP version: 5.4+
Re: Cannot send mailing to group-Wordpress
October 19, 2012, 05:15:04 pm
Upgraded, but still no luck.
Interpolat Solutions, LLC
Connecting the dots for you!
http://www.interpolat.com

Interpolat

  • I post frequently
  • ***
  • Posts: 140
  • Karma: -1
    • Interpolat Solutions, LLC.
  • CiviCRM version: 4.4+
  • CMS version: Wordpress
  • MySQL version: 5.5+
  • PHP version: 5.4+
Re: Cannot send mailing to group-Wordpress
November 01, 2012, 11:31:55 am
Have upgraded to 4.2.5 but still mailings issue remains unresolved.  Any help anyone?
Interpolat Solutions, LLC
Connecting the dots for you!
http://www.interpolat.com

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: Cannot send mailing to group-Wordpress
November 01, 2012, 01:44:47 pm
Did you try disabling your other plugins?
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

Interpolat

  • I post frequently
  • ***
  • Posts: 140
  • Karma: -1
    • Interpolat Solutions, LLC.
  • CiviCRM version: 4.4+
  • CMS version: Wordpress
  • MySQL version: 5.5+
  • PHP version: 5.4+
Re: Cannot send mailing to group-Wordpress
November 02, 2012, 08:22:21 am
Yes, I did.  Still no change.
Interpolat Solutions, LLC
Connecting the dots for you!
http://www.interpolat.com

Jason W

  • I post frequently
  • ***
  • Posts: 197
  • Karma: 12
  • jason@civitrainingtutorials.com
  • CiviCRM version: 4.2
  • CMS version: Drupal 7
  • MySQL version: 5.x
  • PHP version: 5.x.x
Re: Cannot send mailing to group-Wordpress
November 05, 2012, 12:54:44 pm
Hello jmdziba,

Go to Contacts-->manage groups and make sure that your groups are set up to be used for mailings. Go to settings and look next to group type. if Mailing List is not checked, you won't be able to use them for mailings.

Cheers,
Jason
civiTrainingTutorials
"Helping You Help Others"

Interpolat

  • I post frequently
  • ***
  • Posts: 140
  • Karma: -1
    • Interpolat Solutions, LLC.
  • CiviCRM version: 4.4+
  • CMS version: Wordpress
  • MySQL version: 5.5+
  • PHP version: 5.4+
Re: Cannot send mailing to group-Wordpress
November 11, 2012, 11:15:56 am
The group is set up for mailing.  I just used Firebug and saw that I am getting the following error message when I try to process my mailing to go from step 3 (Mailing Content) to step 4 (Test).

Quote
detailed error: The character encoding of the HTML document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the page must to be declared in the document or in the transfer protocol.
Interpolat Solutions, LLC
Connecting the dots for you!
http://www.interpolat.com

Interpolat

  • I post frequently
  • ***
  • Posts: 140
  • Karma: -1
    • Interpolat Solutions, LLC.
  • CiviCRM version: 4.4+
  • CMS version: Wordpress
  • MySQL version: 5.5+
  • PHP version: 5.4+
Re: Cannot send mailing to group-Wordpress
November 14, 2012, 09:04:01 am
Anyone!?
Interpolat Solutions, LLC
Connecting the dots for you!
http://www.interpolat.com

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: Cannot send mailing to group-Wordpress
November 14, 2012, 09:50:32 am
Can you send just a text-only mailer?
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

Interpolat

  • I post frequently
  • ***
  • Posts: 140
  • Karma: -1
    • Interpolat Solutions, LLC.
  • CiviCRM version: 4.4+
  • CMS version: Wordpress
  • MySQL version: 5.5+
  • PHP version: 5.4+
Re: Cannot send mailing to group-Wordpress
November 15, 2012, 08:16:28 am
Ok, just tried that, and yes, at least I was able to send a text only, test mailing, which is further than I have been able to get before this.
Interpolat Solutions, LLC
Connecting the dots for you!
http://www.interpolat.com

Pages: [1] 2
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Cannot send mailing to group-Wordpress

This forum was archived on 2017-11-26.