CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site

This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Joomla Extensions (Moderator: lcdweb) »
  • CiviCRM schedule email not sending email
Pages: [1]

Author Topic: CiviCRM schedule email not sending email  (Read 11140 times)

sharadgoel

  • I’m new here
  • *
  • Posts: 2
  • Karma: 0
  • CiviCRM version: 3.4.5
  • CMS version: Joomla 1.5
  • MySQL version: 5.1
  • PHP version: 5.3
CiviCRM schedule email not sending email
August 28, 2012, 05:47:16 pm
I have CiviCRM 3.4.5 installed with Joomla 1.5. It is not sending emails when i schedule to groups, it is even not sending test email in step 4 of scheduling. But i can send email to any contact directly.
I have checked all settings, it was working fine on previous server but as we changed server it is not working now. Server have bulk emails settings correct.

I tried to debug the code and in mail.php when it calls mail function it is not getting recipients there, some time its echo the recipients, but only name, not email address.

Please  help on this if someone knows about the issue.

Thanks,
Sharad

Kurund Jalmi

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4169
  • Karma: 128
    • CiviCRM
  • CiviCRM version: 4.x, future
  • CMS version: Drupal 7, Joomla 3.x
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: CiviCRM schedule email not sending email
August 29, 2012, 03:43:46 am
Have you setup cron job for sending mailings using CiviMail? If possible check how cron was setup on your old server and do the same.

Kurund
Found this reply helpful? Support CiviCRM

sharadgoel

  • I’m new here
  • *
  • Posts: 2
  • Karma: 0
  • CiviCRM version: 3.4.5
  • CMS version: Joomla 1.5
  • MySQL version: 5.1
  • PHP version: 5.3
Re: CiviCRM schedule email not sending email
August 29, 2012, 09:35:48 am
Hello Kurund,

We have setup cron jobs, these are working fine, even i can run civimail.cronjob.php file directly with browser, it is running. But not sending the email. When i debug the code and print the recipients in mail.php, it was not printing Recipients email addresses.

How can it be related with configuration, with recipients mail function is giving simply error.

   

Kurund Jalmi

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4169
  • Karma: 128
    • CiviCRM
  • CiviCRM version: 4.x, future
  • CMS version: Drupal 7, Joomla 3.x
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: CiviCRM schedule email not sending email
August 29, 2012, 10:50:03 am
Not sure about the problem, but might be worth checking with your server administrator if there is some problem with mail service when you send mass emails. Also you should check your mail logs.

Kurund
Found this reply helpful? Support CiviCRM

phunter

  • I’m new here
  • *
  • Posts: 29
  • Karma: 0
  • CiviCRM version: Latest
  • CMS version: Drupal 7
Re: CiviCRM schedule email not sending email
May 13, 2013, 12:09:36 pm
Go to the outbound email settings (where you set mail() or smtp) and save and send test email, again
This solved this problem for us.

I am guessing there has been some schema change where a value is needed but is automatically added when the setting is saved.

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Joomla Extensions (Moderator: lcdweb) »
  • CiviCRM schedule email not sending email

This forum was archived on 2017-11-26.