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Author Topic: Blank Pages Starting CIVI CRM  (Read 1195 times)

donniemooretn

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Blank Pages Starting CIVI CRM
September 02, 2012, 07:35:02 am
I have installed Civi-CRM to a WordPress 3.4.1.   PHP Version is 5.3  CRM Version is 4.2  Memory is 128K

I am getting a blank page with NO menus(Blank) on Firefox.  Google Chrome.  I am getting....
________________________________________
The website encountered an error while retrieving http://www.tnhandsandvoices.org/wp-admin/admin.php?page=CiviCRM. It may be down for maintenance or configured incorrectly.
Here are some suggestions:
Reload this webpage later.
HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.
_________________________________________

I check the Error Logs (On WebServer)  and this is what is reporting.....
______________________________________________
/home2/talkand1/public_html/tnhandsandvoices/wp-admin/error_log:
#3 /home2/talkand1/public_html/tnhandsandvoices/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(76): CRM_Core_IDS->check(Array)
#4 /home2/talkand1/public_html/tnhandsandvoices/wp-content/plugins/civicrm/civicrm.php(271): CRM_Core_Invoke::invoke(Array)
#5 [internal function]: civicrm_wp_ in /home2/talkand1/public_html/tnhandsandvoices/wp-content/plugins/civicrm/civicrm/packages/IDS/Filter/Storage.php on line 220
[02-Sep-2012 13:55:30 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[02-Sep-2012 13:55:32 UTC] PHP Fatal error:  Uncaught exception 'Exception' with message 'XML data could not be loaded. Make sure you specified the correct path.' in /home2/talkand1/public_html/tnhandsandvoices/wp-content/plugins/civicrm/civicrm/packages/IDS/Filter/Storage.php:220
Stack trace:
#0 /home2/talkand1/public_html/tnhandsandvoices/wp-content/plugins/civicrm/civicrm/packages/IDS/Filter/Storage.php(111): IDS_Filter_Storage->getFilterFromXML()
#1 /home2/talkand1/public_html/tnhandsandvoices/wp-content/plugins/civicrm/civicrm/packages/IDS/Monitor.php(189): IDS_Filter_Storage->__construct(Object(IDS_Init))
#2 /home2/talkand1/public_html/tnhandsandvoices/wp-content/plugins/civicrm/civicrm/CRM/Core/IDS.php(140): IDS_Monitor->__construct(Array, Object(IDS_Init))
#3 /home2/talkand1/public_html/tnhandsandvoices/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(76): CRM_Core_IDS->check(Array)
#4 /home2/talkand1/public_html/tnhandsandvoices/wp-content/plugins/civicrm/civicrm.php(271): CRM_Core_Invoke::invoke(Array)
#5 [internal function]: civicrm_wp_ in /home2/talkand1/public_html/tnhandsandvoices/wp-content/plugins/civicrm/civicrm/packages/IDS/Filter/Storage.php on line 220
[02-Sep-2012 14:03:46 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[02-Sep-2012 14:03:47 UTC] PHP Fatal error:  Uncaught exception 'Exception' with message 'XML data could not be loaded. Make sure you specified the correct path.' in /home2/talkand1/public_html/tnhandsandvoices/wp-content/plugins/civicrm/civicrm/packages/IDS/Filter/Storage.php:220
Stack trace:
#0 /home2/talkand1/public_html/tnhandsandvoices/wp-content/plugins/civicrm/civicrm/packages/IDS/Filter/Storage.php(111): IDS_Filter_Storage->getFilterFromXML()
#1 /home2/talkand1/public_html/tnhandsandvoices/wp-content/plugins/civicrm/civicrm/packages/IDS/Monitor.php(189): IDS_Filter_Storage->__construct(Object(IDS_Init))
#2 /home2/talkand1/public_html/tnhandsandvoices/wp-content/plugins/civicrm/civicrm/CRM/Core/IDS.php(140): IDS_Monitor->__construct(Array, Object(IDS_Init))
#3 /home2/talkand1/public_html/tnhandsandvoices/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(76): CRM_Core_IDS->check(Array)
#4 /home2/talkand1/public_html/tnhandsandvoices/wp-content/plugins/civicrm/civicrm.php(271): CRM_Core_Invoke::invoke(Array)
#5 [internal function]: civicrm_wp_ in /home2/talkand1/public_html/tnhandsandvoices/wp-content/plugins/civicrm/civicrm/packages/IDS/Filter/Storage.php on line 220
[02-Sep-2012 14:03:52 UTC] PHP Deprecated:  Directive 'magic_quotes_gpc' is deprecated in PHP 5.3 and greater in Unknown on line 0
[02-Sep-2012 14:03:52 UTC] PHP Fatal error:  Uncaught exception 'Exception' with message 'XML data could not be loaded. Make sure you specified the correct path.' in /home2/talkand1/public_html/tnhandsandvoices/wp-content/plugins/civicrm/civicrm/packages/IDS/Filter/Storage.php:220
Stack trace:
#0 /home2/talkand1/public_html/tnhandsandvoices/wp-content/plugins/civicrm/civicrm/packages/IDS/Filter/Storage.php(111): IDS_Filter_Storage->getFilterFromXML()
#1 /home2/talkand1/public_html/tnhandsandvoices/wp-content/plugins/civicrm/civicrm/packages/IDS/Monitor.php(189): IDS_Filter_Storage->__construct(Object(IDS_Init))
#2 /home2/talkand1/public_html/tnhandsandvoices/wp-content/plugins/civicrm/civicrm/CRM/Core/IDS.php(140): IDS_Monitor->__construct(Array, Object(IDS_Init))
#3 /home2/talkand1/public_html/tnhandsandvoices/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(76): CRM_Core_IDS->check(Array)
#4 /home2/talkand1/public_html/tnhandsandvoices/wp-content/plugins/civicrm/civicrm.php(271): CRM_Core_Invoke::invoke(Array)
#5 [internal function]: civicrm_wp_ in /home2/talkand1/public_html/tnhandsandvoices/wp-content/plugins/civicrm/civicrm/packages/IDS/Filter/Storage.php on line 220
______________________________________________________________________


I check the Storage.PHP file and I am not seeing any indication of incorrect paths.    I also ran the Cleanup Caches and Update Paths using (/wp-admin/admin.php?page=CiviCRM&q=civicrm/admin/setting/updateConfigBackend&reset=1)  See  Attached image...

I hope I am providing enough information to solve this issue for me.  Thanks in advance.
Thanks!

Donnie Moore

Donald Lobo

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Re: Blank Pages Starting CIVI CRM
September 02, 2012, 10:06:20 am

can u try deleting the below directory and everything under it:

wp-content/plugins/files/civicrm

lobo
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donniemooretn

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  • Posts: 29
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    • TN Hands & Voices
  • CiviCRM version: 4.4.3
  • CMS version: WordPress 3.8
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  • PHP version: 5.4
Re: Blank Pages Starting CIVI CRM
September 05, 2012, 09:09:25 pm
Thank you SOO much!  That actually solve the problem. 
Thanks!

Donnie Moore

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • WordPress Installations (Moderators: Kurund Jalmi, Coleman Watts) »
  • Blank Pages Starting CIVI CRM

This forum was archived on 2017-11-26.