CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site

This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • No Dashlets on Admin Dashboard- just 404.shtml (Screenshot attached)
Pages: [1]

Author Topic: No Dashlets on Admin Dashboard- just 404.shtml (Screenshot attached)  (Read 673 times)

omojesu

  • I’m new here
  • *
  • Posts: 9
  • Karma: 0
No Dashlets on Admin Dashboard- just 404.shtml (Screenshot attached)
September 08, 2012, 08:28:00 am
I have the most recent CiviCRM installed on Joomla 2.5.4. Everything works perfectly so far but I can't get the dashlets to show in the admin dashboard. All I see is a 404.shtml line for all the dashlets I have configured in Reports (Contribution Summary Reports, Activity Report). I have checked Available for Dashboard under the Report settings. I am logged in as the super admin so I know I have the appropriate permissions to see every reports. I am on a Godaddy shared linux server.

I can preview the reports if I got to the Report menu and set the applicable parameters but they wont show up in the dashboard. I only see 404.shtml under each of the dashlets.

Any assistance will be highly appreciated.

Thanks

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: No Dashlets on Admin Dashboard- just 404.shtml (Screenshot attached)
September 10, 2012, 06:55:55 am
Are you logged in on the same domain as when you installed? I mean with or without www. It makes a difference...
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

omojesu

  • I’m new here
  • *
  • Posts: 9
  • Karma: 0
Re: No Dashlets on Admin Dashboard- just 404.shtml (Screenshot attached)
September 14, 2012, 10:26:50 am
thanks. I am logged in with the same domain

I even tested with adding "http://www" and got similar error.

404.shtml

Quote from: Hershel on September 10, 2012, 06:55:55 am
Are you logged in on the same domain as when you installed? I mean with or without www. It makes a difference...

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: No Dashlets on Admin Dashboard- just 404.shtml (Screenshot attached)
September 15, 2012, 11:25:25 am
Can you use Firebug for Firefox and look at the Net tab and figure out what URLs are being called for those dashlets? They are loaded via Ajax so each has a unique URL. Then tell us what those URLs are.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

omojesu

  • I’m new here
  • *
  • Posts: 9
  • Karma: 0
SOLVED: No Dashlets on Admin Dashboard- just 404.shtml (Screenshot attached)
September 16, 2012, 10:04:00 pm
For some strange reasons, it now works. i changed my db password and when I now launched civiccrm, I see the dashleys. Not exactly sure what the db pwd has to do with dashlets, but that solved the puzzle for me. many thanks

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • No Dashlets on Admin Dashboard- just 404.shtml (Screenshot attached)

This forum was archived on 2017-11-26.