CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site
This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Profiles (Moderator: Dave Greenberg) »
  • Profiles not showing up
Pages: [1]

Author Topic: Profiles not showing up  (Read 501 times)

laurynnlowe

  • I’m new here
  • *
  • Posts: 4
  • Karma: 0
  • CiviCRM version: 3.2.5 Drupal PHP5 30833
  • CMS version: Drupal, 6.19
  • MySQL version: unsure
  • PHP version: 5
Profiles not showing up
September 09, 2012, 01:52:13 pm
Hello
I'm new to CiviCRM and am having what is probably a simple but aggravating problem with the Profiles. We have one contribution page which has three additional questions on it, but although they appear on our developers site, test-drive mode, and Live Contribution area, they are not live on our actual site.

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: Profiles not showing up
September 10, 2012, 11:48:32 am
What is your "Live Contribution area" vs your "actual site?"

Is anything different between your dev and live sites? Different themes or customized templates? Are there any JS errors on the live site? Check in Firebug for Firefox for that.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

laurynnlowe

  • I’m new here
  • *
  • Posts: 4
  • Karma: 0
  • CiviCRM version: 3.2.5 Drupal PHP5 30833
  • CMS version: Drupal, 6.19
  • MySQL version: unsure
  • PHP version: 5
Re: Profiles not showing up
September 11, 2012, 05:07:56 am
Under "Configure Contribution Page" there is a yellow box which states "Go to this LIVE Online Contribution page" and then at the bottom of the list which begins with Title and Settings, Contribution amounts, etc., "Live Contribution Page" is right beneath Test Drive.

Anyhow, I figured it out (Permissions. duh.)

 thanks much!
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Profiles (Moderator: Dave Greenberg) »
  • Profiles not showing up

This forum was archived on 2017-11-26.