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Author Topic: Cannot delete a second address  (Read 718 times)

LindseyM

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Cannot delete a second address
September 10, 2012, 05:42:47 am
I have a contact with two addresses - home and other. I want to delete the 'other' address but when I try to do so I get the error:

Please correct the following errors in the form fields below:
The Location Type should be set if there is Address information.

Any thoughts?

Hershel

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Re: Cannot delete a second address
September 10, 2012, 06:59:50 am
I had such a problem once. IIRC, I just played with it and eventually they deleted. That problem came due to direct tampering with the SQL data. That was the issue for that site anyhow.
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LindseyM

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Re: Cannot delete a second address
September 10, 2012, 07:07:46 am
Thanks for the ultra-speedy reply.  Will take a look.

robinhood

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Re: Cannot delete a second address
September 10, 2012, 04:20:58 pm
I have had this problem recently too, exactly as described.  I was worried that my database was corrupted somehow.  I will also investigate further.

LindseyM

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Re: Cannot delete a second address
September 11, 2012, 07:00:10 am
Bizarrely, having tried several times on two occasions to delete the address unsuccessfully, I tried a few hours later and was successful. Unfortunately there was no particular reason for this so I can't give you any helpful pointers robinhood.

robinhood

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Re: Cannot delete a second address
September 11, 2012, 07:59:56 pm
Well, I see that this occurs (at least in my DB) when the location_type_id field in civicrm_address is NULL and master_id is NULL, or when there is a value in master_id that points to a record that has a location_type_id that is NULL.  The location type shows up as "- Select -" in the edit screen.  Screen shot attached.  In this condition, you can't delete the second address and can't select a location type and save it.  So this is not a case of 'Home' and 'Other' locations. That would make it a bit different than LindseyM's description. 

 

robinhood

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Re: Cannot delete a second address
September 17, 2012, 06:37:34 pm
To close the loop on this:  eventually I found we had about 10 bad records in the civicrm_address table.  I deleted them with a little sql and the problem was solved.  Still dont know the source of the bad data tho.
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