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Author Topic: Unable to get Cron job working  (Read 631 times)

Ian G.

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Unable to get Cron job working
September 12, 2012, 06:07:40 am
Hi.

I've been trying to get a cron job working to send out report emails, but it keeps asking for a valid username and password - but already has them.

So far I can get the report sending manually (via the 'Scheduled Jobs' control panel).

I've tried all ther various methods described on the 'Managing Scheduled jobs' documentation page, but the closet I can get is using the following string:

Quote
wget -O - -q -t 1 "http://www.lycettecare.com/reports/administrator/components/com_civicrm/civicrm/bin/cron.php?job=mail_report&instanceId=54&user=username&pass=password&key=site-key"

This reports back with the following error:

Quote
ERROR: You need to send a valid user name and password to execute this file

The string is setup with the correct username/password/site-key.

I've been trawling through the forums for a possible solution, but nothing has worked so far. If you can help I would be most grateful - meanwhile if I stumble upon the solution I'll re-post here.

Cheers,

Ian.

Donald Lobo

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Re: Unable to get Cron job working
September 12, 2012, 08:54:57 am

might want to add some debug statements here:

CRM/Utils/System/Joomla.php, function authenticate

and check why its not recognizing a valid username/password

lobo

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Hershel

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Re: Unable to get Cron job working
September 12, 2012, 02:02:40 pm
Does it work if you remove job=mail_report&instanceId=54 from the URL?
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Ian G.

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Re: Unable to get Cron job working
September 13, 2012, 05:17:20 am
Hi.

Thanks for responding.

Just tried the address without the "job=mail_report&instanceId=54" bit and it's still giving me the same error message. Something not right with authentication.

As an experiment I created a completely new SuperUser in case there was something screwy with my account. Same error.

Will keep experimenting...

Hershel

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Re: Unable to get Cron job working
September 13, 2012, 05:19:26 am
Use a "bad" site key and see if it catches that error...
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Ian G.

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Re: Unable to get Cron job working
September 14, 2012, 01:03:10 am
Tried, but got the same response. Is there any value in trying to re-install it? Or maybe part of the database that I could have a poke at?

Hershel

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Re: Unable to get Cron job working
September 14, 2012, 03:31:42 am
See Lobo's post above for how to debug.
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Ian G.

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Re: Unable to get Cron job working
September 14, 2012, 04:43:33 am
Yeah, that was my next port of call. Got some time this afternon so I'll see if I can do it.

Cheers and have a good weekend!

Ian.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
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  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • Unable to get Cron job working

This forum was archived on 2017-11-26.