CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site
This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • Any 'Report' menu link takes me back to Civi homepage
Pages: [1]

Author Topic: Any 'Report' menu link takes me back to Civi homepage  (Read 860 times)

sailormatt

  • I post occasionally
  • **
  • Posts: 39
  • Karma: 1
  • Explore, Dream, Discover!
    • Morvargh Sailing Project
  • CiviCRM version: 4.3.3
  • CMS version: Joomla 2.5.11
  • MySQL version: 5.1.41
  • PHP version: 5.5.30
Any 'Report' menu link takes me back to Civi homepage
September 14, 2012, 07:05:33 am
Hi All

I wonder if any of you can help??

I've recently migrated our copy of Civi to our own server away from shared hosting. All has gone well apart from one small bug/issue.

Since moving the site I cant open any link in the reports section, clicking on any of them just returns me to the Civi homepage/dashboard.  To try and remedy it I've tried:
  • Re-checked directory paths, OK
  • Check Civi.Settings.PHP, OK
  • Updated to Civi 4.2.1, OK and no errors
  • Scratched head a few times :-)

Has anyone else had theses issues?  I've seen a few posts on the forums and checked various things in the database but all seems as it should.

Any pointers would be great!

Thanks

Matt

N.B.

I am running:
  • Joomla 2.5.6
  • Civi 4.2.1
  • PHP Version 5.4.3
  • MYSQL version 5.1.41
  • Wamp on Win Server 2008, Apache version 2.2.22

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: Any 'Report' menu link takes me back to Civi homepage
September 15, 2012, 01:16:25 pm
What is the URL of the links you are clicking on?
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

sailormatt

  • I post occasionally
  • **
  • Posts: 39
  • Karma: 1
  • Explore, Dream, Discover!
    • Morvargh Sailing Project
  • CiviCRM version: 4.3.3
  • CMS version: Joomla 2.5.11
  • MySQL version: 5.1.41
  • PHP version: 5.5.30
Re: Any 'Report' menu link takes me back to Civi homepage
September 16, 2012, 01:23:16 am
Hi Hershel

Thanks for your reply!

The URL's point to

http://www.morvargh-sailing.co.uk/administrator/?option=com_civicrm&task=civicrm/report/instance/5&reset=1

The number after "instance/ number here & reset..." changes incrementally from the first report to the last.

With the report lising link pointing to "instance/list&reset..." and the create reports links to::

 "my domain /administrator/?option=com_civicrm&task=civicrm/admin/report/template/list&reset=1"

I looked at the test / demo site for Civi and this seems to be correct???

Thanks for any help you can give

Regards

Matt

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: Any 'Report' menu link takes me back to Civi homepage
September 16, 2012, 03:10:03 am
Are you logged in on http://www.morvargh-sailing.co.uk/ or http://morvargh-sailing.co.uk/ ? I.E with or without www ?
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

sailormatt

  • I post occasionally
  • **
  • Posts: 39
  • Karma: 1
  • Explore, Dream, Discover!
    • Morvargh Sailing Project
  • CiviCRM version: 4.3.3
  • CMS version: Joomla 2.5.11
  • MySQL version: 5.1.41
  • PHP version: 5.5.30
Re: Any 'Report' menu link takes me back to Civi homepage
September 16, 2012, 03:54:15 am
The address bar displays

www.morvargh-sailing.co.uk/adm... etc

when I copy the link it puts a http:// in the front

so with the www.

The base URL is set to http://www.morvargh-sailing.co.uk/

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: Any 'Report' menu link takes me back to Civi homepage
September 16, 2012, 03:57:46 am
When you click on the report URL, it forwards you to a different URL? Or it remains the report URL and you just see the CiviCRM home page?
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

sailormatt

  • I post occasionally
  • **
  • Posts: 39
  • Karma: 1
  • Explore, Dream, Discover!
    • Morvargh Sailing Project
  • CiviCRM version: 4.3.3
  • CMS version: Joomla 2.5.11
  • MySQL version: 5.1.41
  • PHP version: 5.5.30
Re: Any 'Report' menu link takes me back to Civi homepage
September 16, 2012, 04:17:13 am
Thanks for the uber quick replies!

The link to the report stays in the address bar but I just see the Civi home page

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: Any 'Report' menu link takes me back to Civi homepage
September 16, 2012, 05:16:33 am
I'm not sure why it fails. :(

The only thing I could suggest is double check that your CiviCRM codebase is correct.
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

sailormatt

  • I post occasionally
  • **
  • Posts: 39
  • Karma: 1
  • Explore, Dream, Discover!
    • Morvargh Sailing Project
  • CiviCRM version: 4.3.3
  • CMS version: Joomla 2.5.11
  • MySQL version: 5.1.41
  • PHP version: 5.5.30
Re: Any 'Report' menu link takes me back to Civi homepage
September 16, 2012, 05:26:44 am
No worries

Thank you for having a look. :-)

By codebase do you mean the files from a Civi package or the base url thing??

Thanks again!

sailormatt

  • I post occasionally
  • **
  • Posts: 39
  • Karma: 1
  • Explore, Dream, Discover!
    • Morvargh Sailing Project
  • CiviCRM version: 4.3.3
  • CMS version: Joomla 2.5.11
  • MySQL version: 5.1.41
  • PHP version: 5.5.30
Re: Any 'Report' menu link takes me back to Civi homepage {SOLVED}
September 18, 2012, 01:47:57 am
Hi All

After some extensive digging and re-installing of civi it seems I may have found the answer!

I have been able to track my problems back to when setting the custom directories (templates/php), this was throwing a server 500 error and after which my reports links would not work.

After a re-installing several times this kept happening so I decided that perhaps it was my WAMP server settings that was causing the 500 server errors.

I found this great post http://forum.civicrm.org/index.php/topic,25248.msg106573.html#msg106573 by joemaine listing what they've done with their setup.

After following it through and increasing most timeout and memory settings I am glad to say it all looks to be working much more smoothly.

I am now able to change the custom directories and still have the reports working.

Thanks fall your help

Matt

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: Any 'Report' menu link takes me back to Civi homepage
September 18, 2012, 02:14:54 pm
Thanks for the follow up and glad you got it working. :)
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • Any 'Report' menu link takes me back to Civi homepage

This forum was archived on 2017-11-26.