CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site

This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Mailing remains with "Running" status and db error cron message
Pages: [1]

Author Topic: Mailing remains with "Running" status and db error cron message  (Read 483 times)

sdragnev

  • I post occasionally
  • **
  • Posts: 40
  • Karma: 0
  • CiviCRM version: 4.6.2
  • CMS version: Drupal 7
  • PHP version: 5.4
Mailing remains with "Running" status and db error cron message
September 14, 2012, 08:49:05 am
I recently updated to 4.2.1 from 4.1.3 and I'm now getting a cron error every time a mailing is sent. The email is delivered fine, but the mailing status remains "Running"  and I get the attached cron error.

Not submitting this as a bug unless someone can reproduce.

I'm assuming the db error is related to the changing of the mailing status as I don't see any other side-effects though that should be a db update and not an insert, so the "already exists" doesn't make any sense.
Any pointers on how to troubleshoot this one? I see nothing special in syslog.

Trying to see the job log from within civicrm (joblog?jid=2&reset=1) runs out of memory, so I haven't pursued that further.

Thanks!

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: Mailing remains with "Running" status and db error cron message
September 15, 2012, 01:21:08 pm
Can you enable debugging in CiviCRM to get a more complete error message?
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

sdragnev

  • I post occasionally
  • **
  • Posts: 40
  • Karma: 0
  • CiviCRM version: 4.6.2
  • CMS version: Drupal 7
  • PHP version: 5.4
Re: Mailing remains with "Running" status and db error cron message
September 17, 2012, 06:24:09 am
Strangely enough everything works now. The original 2 mailings that generated the error are still marked as scheduled, but all newer ones went out without errors and are "complete".

Thanks for the suggestion anyway!

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Mailing remains with "Running" status and db error cron message

This forum was archived on 2017-11-26.