CiviCRM Community Forums (archive)

I had some problems uploading files so I modified the paths in the extensions page to what should be the correct directories. I got no errors so I assume that I did it correctly. However, now when I attempt to upload the image after I browse and select the image I get an "Unknown error" message. I also do not see the image that is in the folder in question.

I probably am doing something wrong but the permissions look alright.

However, when I go to the CiviCRM settings page I get this message:
 Your extensions directory is not set or is not writable. Click here to set the extensions directory.

When I click to set the page that comes up has valid settings for:

• Temporary Files    
• Images    
• Custom Files

and the other entries for:

• Custom Templates    
• Custom PHP Path Directory    
• CiviCRM Extensions Directory

are empty.
Is the last empty setting the one that is causing problems?

I have used the same directory for all three - could that be the cause?

I notice that when I hover over the Images icon when browsing for an image it has kcdir:/Images. It looks like a variable has not been set. I see reference to it in folders.js.

I've verified that the demo installation doesn't work - either with TinyMCE or with CK Editor. CK Editor shows an unknown error and TinyMCE displays a blank screen that hangs.

On my installation, the Drupal default editor works (cool new option!), so I can get by.

Hi,

I just moved a site to a new server and began getting this error on the new server. I did not get this error on the old server.

The PHP versions are different on the two servers.

The old server was running latest 5.2.x while the new server is running the latest 5.3.x.

My version of CiviCRM is 4.1.6.

Would upgrading to CiviCRM 4.2 solve it?

If there is a quick fix for 4.1.6, I'd prefer that.

Shai

A bit more information: (Note: I'm a hacker not a PHP expert)

I did a var_dump on $_FILES and it returns two elements in the array:

the first is "upload" and appears to have all the five elements ("name", "type", "tmp_name", "error", "size")
the second element is empty (""=>&NULL.) Could this be the problem?

This is probably the source of the error. Another thread reported that the name was missing.

I posted this to another thread but forgot to do so here. After making a number of changes and then restoring to the production code my uploads started to work without problem. The only thing that might have affected this is that I changed the permissions in the kcfinder/config.php