CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site
This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviCase (Moderator: Dave Greenberg) »
  • QA audit and redaction documentation
Pages: [1]

Author Topic: QA audit and redaction documentation  (Read 1122 times)

Tony Horrocks

  • I post occasionally
  • **
  • Posts: 110
  • Karma: 7
    • Fabriko Limited
  • CiviCRM version: 4.5.x
  • CMS version: Drupal 7
QA audit and redaction documentation
October 02, 2012, 04:41:56 am
OK I can't seem to find much documentation on this...so I'll write some! I'm trying to understand how the Run QA Audit / Redact works.

I'm currently just getting a blank screen. Can anyone help?
Tony Horrocks
Author of the CiviCRM CookBook https://www.packtpub.com/web-development/civicrm-cookbook

Michael McAndrew

  • Forum Godess / God
  • I live on this forum
  • *****
  • Posts: 1274
  • Karma: 55
    • Third Sector Design
  • CiviCRM version: various
  • CMS version: Nearly always Drupal
  • MySQL version: 5.5
  • PHP version: 5.3
Re: QA audit and redaction documentation
October 02, 2012, 04:48:48 am
thanks for writing this.  where are you getting a white screen? some more specific details and URLs might help.

Would be great if you could write this documentation somewhere near to here http://wiki.civicrm.org/confluence/display/CRMDOC42/CiviCase+Admin and let us know so we

demeritcowboy might be able to help / is probably the most knowledgeable person on the specifics.
Service providers: Grow your business, build your reputation and support CiviCRM. Become a partner today

Tony Horrocks

  • I post occasionally
  • **
  • Posts: 110
  • Karma: 7
    • Fabriko Limited
  • CiviCRM version: 4.5.x
  • CMS version: Drupal 7
Re: QA audit and redaction documentation
October 02, 2012, 05:26:25 am
I'm picking up this case on the demo site. http://drupal.demo.civicrm.org/civicrm/contact/view/case?reset=1&id=3&cid=107&action=view&context=case&selectedChild=case&key=33c62c68fead3f50866ef1267510aada_7673

Trying to run the QA Audit and it returns a blank page. Same on my devel site. I'm interested in how to set these QA reports up, what they do, how they work and so on.
Tony Horrocks
Author of the CiviCRM CookBook https://www.packtpub.com/web-development/civicrm-cookbook

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: QA audit and redaction documentation
October 02, 2012, 06:38:49 am

there was a bug with this in 4.2.2

try the patch here:

http://issues.civicrm.org/jira/browse/CRM-10950

lobo
A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions

demeritcowboy

  • Ask me questions
  • ****
  • Posts: 570
  • Karma: 42
  • CiviCRM version: Always the latest!
  • CMS version: Drupal 6 mostly, still evaluating 7.
  • MySQL version: Mix of 5.0 / 5.1 / 5.5
  • PHP version: 5.3, usually on Windows
Re: QA audit and redaction documentation
October 02, 2012, 12:30:23 pm
I couldn't find any how-to docs but there was a general overview from when it was first spec'd here (point #6):
http://wiki.civicrm.org/confluence/display/CRM/CiviCase+-+Requirements#CiviCase-Requirements-6FunctionstosupportQAreview

And if you really feel like reading there's lots of (outdated) background info for CiviCase as a whole:
http://wiki.civicrm.org/confluence/display/CRM/CiviCase+-+Project+Home

The file CRM/Case/Audit/audit.conf.xml has some docs inside it, for advanced customization.

Otherwise the config is based on activity sets, and redaction rules are configured at
<site>/civicrm/admin/options/redaction_rule?group=redaction_rule&reset=1
using string matches or regexes.
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviCase (Moderator: Dave Greenberg) »
  • QA audit and redaction documentation

This forum was archived on 2017-11-26.