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Author Topic: Contribution information will not save in CiviCRM in Joomla 2.5  (Read 385 times)

NFMCPA

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Contribution information will not save in CiviCRM in Joomla 2.5
October 02, 2012, 01:01:27 pm
I've created three forms in CiviCRM for the purposes of collecting donations. These three forms are currently published on my development server. I am using the Paypal Sandbox as a test payment processor. When I fill out the data in these forms and then continue to Paypal, the test payment processes just fine. After the test payment, however, the contribution will not show up in the CiviCRM backend at all. I believe that it might be related to the bug described as happening on Drupal sites here: http://issues.civicrm.org/jira/browse/CRM-10817?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel.

I am using Joomla 2.5.4 and CiviCRM 4.2.2.

Am I just missing something that should be obvious or is there a problem here? Either way, any help would be greatly appreciated. Thank you for your great extension and community support.

UPDATE: When I set the profile to send an email when it is submitted, I receive all the profile information in that email, except for the image that a user may upload. None of this data shows up when I perform a search for contributions in the backend, nor does it show up in the contact information for the user I use to make the test contribution.
« Last Edit: October 02, 2012, 01:18:37 pm by NFMCPA »

CiviTeacher.com

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Re: Contribution information will not save in CiviCRM in Joomla 2.5
October 02, 2012, 04:02:23 pm
When you use the "Find Contributions" search do you click the checkbox that says "test contributions"?
Try CiviTeacher: the online video tutorial CiviCRM learning library.

NFMCPA

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  • PHP version: 5.3.16
Re: Contribution information will not save in CiviCRM in Joomla 2.5
October 03, 2012, 02:54:53 pm
That worked, thank you. I was a bit worried that I had a serious problem on my hands, but it was just another PEBKAC error.  ::)

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  • Old sections (read-only, deprecated) »
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  • Contribution information will not save in CiviCRM in Joomla 2.5

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