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  • Dashlets do not load, stalling entire site
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Author Topic: Dashlets do not load, stalling entire site  (Read 2927 times)

dantebays

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  • MySQL version: 5.1.26
  • PHP version: 5.3.15
Dashlets do not load, stalling entire site
October 03, 2012, 09:18:12 am
I have a rather urgent problem with My CiviCRM 4.1 installation. I'm using WordPress 3.4.2.

Everything seemed to be working well until I tried to configure the dashlets. At this point, the four dashlet loading gifs start spinning, then the entire WordPress dashboard stops working. I cannot click through any other link on the screen. The site itself also seems to hang up on the front end.

My only remedy at this point to get back online is to change the name of the CiviCRM plugin folder and force the plugin to fail.

I would like to begin using CiviCRM, with or without the dashlets. Is there a fix I can apply to get them to load properly -- or else where can I comment out the entire dashlet array so it doesn't load at all?

Hershel

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Re: Dashlets do not load, stalling entire site
October 09, 2012, 03:07:29 pm
Can you use Firebug for Firefox and look in the Net tab and the Console tab for any errors?

Perhaps you are accessing your site with or without www and the domain name set in civicrm.settings.php is different, i.e. without or with the www?
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

dantebays

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  • MySQL version: 5.1.26
  • PHP version: 5.3.15
Re: Dashlets do not load, stalling entire site
October 11, 2012, 06:16:30 pm
I tried base URLs with "www" and without, but it made no difference. Looked at the console in Firebug, but the page never triggers an error. I see the JQuery call on all four dashlets, but never a response from the server -- hence no error. All I get are the spinning AJAX loading gifs, and a completely broken site, WordPress dashboard and front end. I have to rename the plugin folder to cause WordPress to reject and disable it.

Where can I comment out the dashlets altogether so they don't load and I can continue using the rest of CiviCRM?

Hershel

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Re: Dashlets do not load, stalling entire site
October 12, 2012, 04:00:19 am
Can you right click on one of the dashlet Ajax calls and "load in a new tab" and then perhaps see some results?
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

airdrummer

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  • MySQL version: Ver 14.14 Distrib 5.5.28
  • PHP version: 5.3.8
Re: Dashlets do not load, stalling entire site
December 26, 2012, 12:22:00 pm
i just installed civicrm on an existing wordpress site, and all went well until i also configured dashboard, with worse results: my entire webserver locks (i'm using lighttpd)

any solution? what rows in the civicrm_dashboard table do i nuke? all?

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
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  • Posts: 4640
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    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: Dashlets do not load, stalling entire site
December 27, 2012, 03:06:44 am
If you want to disable CiviCRM to get your site back, I would rename the civicrm.settings.php file to disable it. That file is in wp-content/plugins/civicrm
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

airdrummer

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  • CiviCRM version: 4.2.6
  • CMS version: wordpress
  • MySQL version: Ver 14.14 Distrib 5.5.28
  • PHP version: 5.3.8
Re: Dashlets do not load, stalling entire site
December 27, 2012, 07:34:40 am
thanx, i resolved the problem in mysql:

Code: [Select]
delete from civicrm_dashboard where permission_operator='AND';

marshcast

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Re: Dashlets do not load, stalling entire site
May 29, 2013, 09:06:02 am
Just for general info - I solved this problem by upping the php memory limit in civicrm.settings.php. 256MB worked ;)

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • WordPress Installations (Moderators: Kurund Jalmi, Coleman Watts) »
  • Dashlets do not load, stalling entire site

This forum was archived on 2017-11-26.