CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site

This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • WordPress Installations (Moderators: Kurund Jalmi, Coleman Watts) »
  • Credit Card / Billing Information Disappears when using SSL
Pages: [1]

Author Topic: Credit Card / Billing Information Disappears when using SSL  (Read 1021 times)

okmedia

  • I’m new here
  • *
  • Posts: 6
  • Karma: 0
    • Save Rescue
  • CiviCRM version: 4.2.1
  • CMS version: Wordpress 3.4.2
  • MySQL version: 5
  • PHP version: 5.3
Credit Card / Billing Information Disappears when using SSL
October 17, 2012, 07:45:20 pm
Fresh install of CIVICRM 4.2.1 on Wordpress Version 3.4.2 using Authorize.net - Works fine without SSL, but when switching to HTTPS, the billing and credit card information disappears.

http://www.saverescue (dot) org/donate/?page=CiviCRM&q=civicrm/contribute/transact&reset=1&id=1
https://www.saverescue(dot) org/donate/?page=CiviCRM&q=civicrm/contribute/transact&reset=1&id=1

Debugging on but no information displayed.

I've tried the following:
   1.  Changed civicrm.settings.php BASE url to https
   2.  Updated Resource URLS
   3.  Logged in via SSL and then updated resource URLS.
   4.  Updated entire site to SSL

Also as a side note, when SSL on, all admin menus at top disappear.

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Credit Card / Billing Information Disappears when using SSL
October 18, 2012, 10:46:35 am

what browser are you using? can you try using a different browser. Also can you update to the most recent version of civicrm (4.2.4)

Can you reproduce this issue on our wordpress demo server: http://wordpress.demo.civicrm.org/

lobo
A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions

okmedia

  • I’m new here
  • *
  • Posts: 6
  • Karma: 0
    • Save Rescue
  • CiviCRM version: 4.2.1
  • CMS version: Wordpress 3.4.2
  • MySQL version: 5
  • PHP version: 5.3
Re: Credit Card / Billing Information Disappears when using SSL
October 18, 2012, 11:52:43 am
Oh.. okay I got it fixed. My mistake. I had the shortcode embedded on the page "donate" and created a custom menu item with an absolute path using the donate page in the URL - IE  /donate/?page=CiviCRM&q=civicrm/contribute/transact&reset=1&id=1   

Took out the shortcode and what do you know everything worked.

Thank you for your help Lobo!


Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • WordPress Installations (Moderators: Kurund Jalmi, Coleman Watts) »
  • Credit Card / Billing Information Disappears when using SSL

This forum was archived on 2017-11-26.