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Author Topic: Question on operation of CiviEvent  (Read 565 times)

kharding

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Question on operation of CiviEvent
October 24, 2012, 10:48:10 am
Hi all,

I have a question on the operations of CiviEvent that I would hope would be relatively simple to answer:

- Does CiviEvent 'reserve' seats while a registrant is going through the process of registering?

I see that there are Event registration statuses of 'pending' for various reasons, but if we have a limited number of seats available, does the system soft-reserve the seat for the potential registrant, and if so, for how long?

Thanks, all.

Donald Lobo

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Re: Question on operation of CiviEvent
October 24, 2012, 11:23:43 am

currently no :(

which means, yes events can be overbooked.

would be a good thing to have this feature in future versions. Any chance your org can help contribute code and/or sponsor a developer to make this happen

lobo
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kharding

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Re: Question on operation of CiviEvent
October 24, 2012, 11:39:43 am
I can see; unfortunately, we operate on a less-than-shoestrings budget. If anything I code a little bit and may be able to help in some way.

I can see that it may require a different workflow - select number of tickets first, then pass to the registration form, then confirmation. 

At present, we pass users directly to the registration form where users select the number of tickets, preventing a soft reservation in the easiest sense. (I suppose it could be done via AJAX or something).

Maybe this is worth a module?

Donald Lobo

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Re: Question on operation of CiviEvent
October 24, 2012, 12:09:43 pm

I think a good first step might be to confirm that there is space available at all steps, if not alert the user:

1. When user selects number of participants (via ajax)

2. When user goes to confirm page

3. when user confirms the request

i think once we have the above flow in, adding a soft reservation will be a lot easier

You can do the above via a module / civicrm extension

lobo
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Hershel

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Re: Question on operation of CiviEvent
October 24, 2012, 12:12:13 pm
Quote from: kharding on October 24, 2012, 11:39:43 am

Maybe this is worth a module?

If you have the skills, that's certainly one way to do it, as lobo noted. Probably the simplest way IMO.
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kharding

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Re: Question on operation of CiviEvent
October 24, 2012, 12:13:52 pm
I may well have the skills, but we'll see.

For the AJAX checking of space, do you think it would work the same way if the number of participants was updated via Price Set or by allowing one person to register multiple participants?

Donald Lobo

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Re: Question on operation of CiviEvent
October 24, 2012, 01:17:56 pm

i would tackle the one person registering multiple participants first before looking at pricesets

lobo
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • Question on operation of CiviEvent

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