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  • Clarify 'forward' count on v1.9 CiviMail Report
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Author Topic: Clarify 'forward' count on v1.9 CiviMail Report  (Read 2875 times)

rob123

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Clarify 'forward' count on v1.9 CiviMail Report
March 07, 2008, 07:45:07 am
Can someone please clarify what the 'Forwards' count in CiviMail's Display Summary Report is meant to count?

Does this mean when a recipient of a mass mailing 'forwards' a received email to another email address?

I tried this and it didn't register anything...

emilyf

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Re: Clarify 'forward' count on v1.9 CiviMail Report
March 07, 2008, 09:16:59 am
According to the wiki, "Forwards - Click this link to see by who and when the email was forwarded by recipients. If none, you will see the message "There are currently no forwards".

However, I just tried forwarding one and it doesn't show up in the reports either.

I see this issue here: http://issues.civicrm.org/jira/browse/CRM-1775. Looks like it was verified for 1.9 and then for 2.0. I am about to upgrade to 2.0 and will report back to you if it's working there. What version are you running?

emilyf

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Re: Clarify 'forward' count on v1.9 CiviMail Report
March 07, 2008, 12:23:30 pm
After my 2.0 upgrade I tried forwarding as well. Does not show up in the reporting. I am updating the jira issue I've referenced above if you want to follow/watch it there.

Donald Lobo

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Re: Clarify 'forward' count on v1.9 CiviMail Report
March 07, 2008, 02:10:45 pm

I've reopened the issue and we'll verify and fix before the final 2.0 release

lobo
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rob123

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Re: Clarify 'forward' count on v1.9 CiviMail Report
March 07, 2008, 03:22:24 pm
emilyf: I'm running 1.9 at the moment. I'll have another play tomorrow now that I know what's meant to be happening.

Thanks Donald.

pankaj

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Re: Clarify 'forward' count on v1.9 CiviMail Report
March 10, 2008, 02:45:35 am
Are you using token {action.forward} in mailing, which create the link to forward mailing. By using that link you can forward the mailing up to 5 recipients at a time. If a mailing is forwarded using forward option of your client (like Thunderbird) then its not counted in forward.   

tjcook

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Re: Clarify 'forward' count on v1.9 CiviMail Report
October 07, 2008, 03:19:33 pm
I believe this indeed still a problem in 2.0.5 and I've put a bug in for it here: http://issues.civicrm.org/jira/browse/CRM-3674

Kiran Jagtap

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Re: Clarify 'forward' count on v1.9 CiviMail Report
October 08, 2008, 05:22:05 am
hi tjcook

I did fix for page redirection and status messages.
Basically when you use {action.forward} token you can forward the mailing up to 5 recipients at a time. Once you successfully done with forward. you will not able to forward same mailing to theses recipients in subsequent forwards.

Also for more functionality in forward mailing you can check
http://issues.civicrm.org/jira/browse/CRM-3162

thanks,
kiran.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Clarify 'forward' count on v1.9 CiviMail Report

This forum was archived on 2017-11-26.