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Author Topic: Renewal reminders sent when membership status changed to Cancelled  (Read 602 times)

Neil Adair

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Renewal reminders sent when membership status changed to Cancelled
October 24, 2012, 01:53:39 pm
A client wanted to create a group of expired organization members and found that some with current memberships were included because an old membership (of a different type) was expired. When these memberships were changed to Cancelled status renewal reminders were automatically sent. I can't think of a scenario when this action would be appropriate.

Is it possible to prevent reminders being sent when memberships are set to Cancelled?

CiviTeacher.com

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Re: Renewal reminders sent when membership status changed to Cancelled
October 30, 2012, 09:09:09 am
This is a flaw of the 4.1.5 system that has been replaced in the 4.2 system.

The short story is you should upgrade.

The long story is that code in version 4.1.5 (if that is what you are still running) and earlier checks only the membership 'reminder date' and sends to any membership where that date is =< today.   When changing a status and saving a membership, the reminder date is saved and changed. 

This is an inappropriate combination, and can easily be hacked if you cannot upgrade so that reminders are only sent to "current" memberships.

If you need code, PM me.

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
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  • Using CiviMember (Moderator: Deepak Srivastava) »
  • Renewal reminders sent when membership status changed to Cancelled

This forum was archived on 2017-11-26.