CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site

This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • Preferred Communication Method not merging
Pages: [1]

Author Topic: Preferred Communication Method not merging  (Read 568 times)

ryeradio

  • I post frequently
  • ***
  • Posts: 185
  • Karma: 1
  • CiviCRM version: 4.2.1
  • CMS version: Drupal
  • MySQL version: MySQL5
  • PHP version: PHP5
Preferred Communication Method not merging
October 25, 2012, 09:27:14 am
When I go to merge a contact the preferred communication method field is not merging.

Hershel

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4640
  • Karma: 176
    • CiviHosting
  • CiviCRM version: Latest
  • CMS version: Mostly WordPress and Drupal
Re: Preferred Communication Method not merging
October 25, 2012, 11:13:10 am
Hi. Your profile says you are using 4.1. Can you try to confirm this bug on the CiviCRM demo: http://drupal.demo.civicrm.org/ ?

If it's not there, perhaps you could upgrade. :)
CiviHosting and CiviOnline -- The CiviCRM hosting experts, since 2007

See here for the official: What to do if you think you've found a bug.

ryeradio

  • I post frequently
  • ***
  • Posts: 185
  • Karma: 1
  • CiviCRM version: 4.2.1
  • CMS version: Drupal
  • MySQL version: MySQL5
  • PHP version: PHP5
Re: Preferred Communication Method not merging
October 29, 2012, 06:18:48 am
I just confirmed this is an issue on the demo version. I saw there was two magic school bus organizations. I made sure only one of them had a preferred communication of email and the other did not. When I merged them the preferred communication method was deleted. I am having this same issue with custom fields as well.

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Preferred Communication Method not merging
October 29, 2012, 08:50:01 am

u can track this issue here:

http://issues.civicrm.org/jira/browse/CRM-11140

lobo
A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions

ryeradio

  • I post frequently
  • ***
  • Posts: 185
  • Karma: 1
  • CiviCRM version: 4.2.1
  • CMS version: Drupal
  • MySQL version: MySQL5
  • PHP version: PHP5
Re: Preferred Communication Method not merging
October 30, 2012, 09:31:37 am
Thanks I changed the one in the modules and that seemed to fix the preferred communication method. Is the other one in the custom folder for the custom merges that are not changing. For some reason I cannot find that path, when I go to the civicrm folder I do not see a custom folder there.

C:/Users/Brian/Documents/NYS Senate/Bluebird-CRM/modules/civicrm/CRM/Dedupe/Merger.php   Tue Oct 23 23:16:56 2012
C:/Users/Brian/Documents/NYS Senate/Bluebird-CRM/civicrm/custom/php/CRM/Dedupe/Merger.php

ryeradio

  • I post frequently
  • ***
  • Posts: 185
  • Karma: 1
  • CiviCRM version: 4.2.1
  • CMS version: Drupal
  • MySQL version: MySQL5
  • PHP version: PHP5
Re: Preferred Communication Method not merging
November 28, 2012, 12:44:26 pm
The preferred communication is now merging correctly. But I also have a custom field and when I try to merge the custom field that is still not merging. Is there another fix for the custom field?

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • Preferred Communication Method not merging

This forum was archived on 2017-11-26.