CiviCRM Community Forums (archive)

Hello,

I just upgraded civicrm from 4.1.1 to 4.1.6 (and drupal from 6.25 to 6.26) and my civicrm cron jobs are now failing.  They were running happily before the upgrade.  The rest of civicrm seems to be fine.   I cannot go to 4.2 yet because the server is running php 5.2.

The emails that I get from cron say either 'Sorry, unable to locate bootstrap.inc.' or 'Fatal error: Allowed memory size of 33554432 bytes exhausted'.  My php.ini has a memory limit of 1000M so presumably that isn't at fault.  I also tried changing it down to 28M and got the same allowed memory size of 33554432 bytes exhausted error, which implies that php.ini is being ignored.   Interestingly, I had the same issues with civicrm 3.4 which were solved by upgrading to 4.1.1.  This might be a clue to someone better informed than me.

Running the cron.php line in the browser also gets the fatal error memory exhausted.  It leaves my other drupal windows logged in as the civimail user so there's no problem there.

Thanks for any advice,

Naomi.

(I moved this over from the upgrade message board, having since found the instructions on where to post about cron jobs)

I think the memory troubles are red herrings from the different ways I have called cron.php on the server.

I still have my original cron job set up which used to work with 4.1.1.  It now gives 'Sorry, unable to locate bootstrap.inc'. 

I found the issue CRM-7903 which looks similar, from an earlier version of CiviCRM,
and added 'echo $cmsPath' below the line in Drupal6.php which prints 'Sorry, unable to locate bootstrap.inc', and found that $cmsPath has no value, so it is looking for the file /includes/bootstrap.inc and not finding it.

in Drupal6.php I have

    //take the cms root path.
    $cmsPath = $this->cmsRootPath($realPath);
    if (!file_exists("$cmsPath/includes/bootstrap.inc")) {
      echo '<br />Sorry, unable to locate bootstrap.inc.';
      echo '<br />' . "$cmsPath/includes/bootstrap.inc";
      exit();
    }

and in my email of the cron output I get

<br />Sorry, unable to locate bootstrap.inc.<br />/includes/bootstrap.inc

Thanks for the suggestion. 

The cron job that used to work is
php /home/oursite/public_html/sites/all/modules/civicrm/bin/cron.php name=ourname pass=ourpass key=ourkey
That's the one that cannot find bootstrap.inc.

I do have other cron jobs scheduled with cli and wget, I created these after our cron trouble started, but these are all giving "Allowed memory size of 33554432 bytes exhausted" errors, despite having much more than that allocated in php.ini.

I scheduled this as a cron job using cpanel:

cd /home/oursite/public_html/sites/all/modules/civicrm/bin; php cli.php -u ourname -p ourpass -e Job -a execute

and it gave the same memory exhausted error as before.   I previously had scheduled this:

php /home/oursite/public_html/sites/all/modules/civicrm/bin/cli.php -u ourname -p ourpass -e Job -a execute

and also this:
php /home/oursite/public_html/sites/all/modules/civicrm/bin/cli.php -u ourname -p ourpass -e Job -a process_mailing

and also a wget equivalent, all in the hope that one of them might complete successfully but they all gave the same memory error.  I did not schedule them all to start at the same time.

Yes 

That says 128M