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Author Topic: Internal server error - online registration with send confirmation email enabled  (Read 760 times)

mjhill1967

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Internal server error - online registration with send confirmation email enabled
November 02, 2012, 03:57:05 am
We have recently upgraded our site to CiviCRM 4.2 and everything appears to be working well apart from two issues (and unsure if maybe they are related):

1. Online event registration - when send confirmation email is enabled - now produces an internal server error but with no additional information in the logs.

2. Scheduled reminders for events - we get an error with the following backtrace error:


Nov 02 10:18:05  [info] $Fatal Error Details = Array
(
    [message] => Could not find mapping for event scheduled reminders.
   
Code: [Select]
=>
)


Nov 02 10:18:05  [info] $backTrace = #0 /home/sites/socapie.eu/public_html/sites/all/modules/civicrm/CRM/Core/Error.php(306): CRM_Core_Error::backtrace("backTrace", TRUE)
#1 /home/sites/socapie.eu/public_html/sites/all/modules/civicrm/CRM/Event/Form/ManageEvent/ScheduleReminders.php(108): CRM_Core_Error::fatal("Could not find mapping for event scheduled reminders.")
#2 /home/sites/socapie.eu/public_html/sites/all/modules/civicrm/CRM/Core/Form.php(350): CRM_Event_Form_ManageEvent_ScheduleReminders->buildQuickForm()
#3 /home/sites/socapie.eu/public_html/sites/all/modules/civicrm/CRM/Core/QuickForm/Action/Display.php(93): CRM_Core_Form->buildForm()
#4 /home/sites/socapie.eu/public_html/sites/all/modules/civicrm/packages/HTML/QuickForm/Controller.php(203): CRM_Core_QuickForm_Action_Display->perform(Object(CRM_Event_Form_ManageEvent_ScheduleReminders), "display")
#5 /home/sites/socapie.eu/public_html/sites/all/modules/civicrm/packages/HTML/QuickForm/Page.php(103): HTML_QuickForm_Controller->handle(Object(CRM_Event_Form_ManageEvent_ScheduleReminders), "display")
#6 /home/sites/socapie.eu/public_html/sites/all/modules/civicrm/CRM/Core/Controller.php(289): HTML_QuickForm_Page->handle("display")
#7 /home/sites/socapie.eu/public_html/sites/all/modules/civicrm/CRM/Utils/Wrapper.php(115): CRM_Core_Controller->run()
#8 /home/sites/socapie.eu/public_html/sites/all/modules/civicrm/CRM/Core/Invoke.php(192): CRM_Utils_Wrapper->run("CRM_Event_Form_ManageEvent_ScheduleReminders", "Schedule Reminders", NULL)
#9 /home/sites/socapie.eu/public_html/sites/all/modules/civicrm/drupal/civicrm.module(500): CRM_Core_Invoke::invoke((Array:4))
#10 [internal function](): civicrm_invoke("event", "manage", "reminder")
#11 /home/sites/socapie.eu/public_html/includes/menu.inc(516): call_user_func_array("civicrm_invoke", (Array:3))
#12 /home/sites/socapie.eu/public_html/index.php(21): menu_execute_active_handler()
#13 {main}


Any ideas on the cause of these?

Donald Lobo

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Re: Internal server error - online registration with send confirmation email enabled
November 02, 2012, 09:16:49 am

1. Might want to disable the "attach PDF receipts" option for item 1.

http://drupal.demo.civicrm.org/civicrm/admin/setting/misc?reset=1

2. seems like item 2 is due to either a bug in upgrade or something related. I'm not sure what
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  • CiviCRM Community Forums (archive) »
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  • Internal server error - online registration with send confirmation email enabled

This forum was archived on 2017-11-26.