CiviCRM Community Forums (archive)

When running this cronjob for geocode

php httpdocs/administrator/components/com_civicrm/civicrm/bin/cli.php -j -u username -p password -e Job -a geocode

we get this error:

PHP Fatal error:  Class 'JComponentHelper' not found in /mnt/data/vhosts/casite-232297.cloudaccess.net/httpdocs/libraries/joomla/access/access.php on line 300


We used the Joomla superadmin username and password, and tried it without the password since the documentation says 4.2 does not need a password. Both created this same error.

Either we did not put the cronjob in correctly or something is amiss with the username and password - at least those are our guesses.

Thanks for your thoughts in advance.

Hi,

I'm using Joomla 2.5.7 and Civi 4.2.4.

Does this help?


Potentially helpful in solving this: I found similar error messages in the joomla forums. They recommended adding this: jimport('joomla.application.component.helper');  to /libraries/joomla/access/access.php. I did this and the cron appeared to run, however, after an hour or so, I got this message:

Wrong parameters for Exception([string $exception [, long $code [, Exception $previous = NULL]]]) in /administrator/components/com_civicrm/civicrm/CRM/Core/Error.php on line 267

There is one other forum post that mentions this: http://forum.civicrm.org/index.php?topic=26062.0 which seems to think that adding the throttle parameter to the line will help. I tried that, and got the same message.

Thanks for any ideas you may have.