CiviCRM Community Forums (archive)

I'm not sure whether this is the best place to put this query as it involves profiles, and member and contribute modules. I originally posted it as a Paypal comms problem on the civiContribute forum (http://forum.civicrm.org/index.php/topic,26730.0.html) but more experimentation has identified that it's a problem before it gets that far.

I think I must be missing something in the configuration of profiles/contribute/member/drupal and would appreciate some pointers.

I want a webvisitor who completes a contribution page for a particular type of membership, to go to Paypal and pay the member dues AND to create a drupal user account, with a user role allocated. 

I only seem to be able to include a 'create drupal user account' functionality on the membership contribution page by adding a profile that includes that option. BUT as soon as I add a profile to the contribution page the user gets the 'welcome/one time account log-in' message BEFORE making the payment. This means that anyone who aborts their payment, still gets the membership/role/access without paying.

If I don't include any profile in the contribution page for paid membership (so the page only collects an email address, no other info), the payment goes through, is recorded by civiContribute, the civi contact record is created, showing the correct membership - but no drupal user account (which would grant the appropriate role permissions) is created. I have the civiMember Roles Sync and CiviGroup Roles Sync modules enabled and configured with the correct associations - but there's nothing to sync to if no drupal user account has been created.

I've been going round in circles with this for days and the site should have been live by now, but unless I can sort this out the only way to achieve what I want is for me to manually set up drupal user accounts for everyone who pays for membership. That's not only a big hassle for me but potentially annoys everyone who buys membership, because in today's world people expect instant access to what they've paid for - one of the main reasons I'm trying to implement civiCRM rather than our existing clunky manual site!!

Any suggestions to help resolve this would be very gratefully received - I can't believe there haven't been others who need users to be granted a log in account AFTER payment is received, so I'm even kind of hoping that someone will just tell me I'm an idiot and all I need to do is XXX and then it will work as required :-)

Thanks, Shirley

Hello Shirley,

How about making it so that the webvisitor has to create a drupal user before they can access the contribution page? then you would have their info for role purposes, and they would still be able to complete their donation.

Cheers,
Jason

Thanks Hershel and Jason for the suggestion of creating the drupal user account first. I've been thinking through how I would make this happen and in order to make it a smooth process the account registration process would need to end with a link to the contribution page. BUT, people signing up just for the free account wouldn't expect to be taken to a payment page - so does this mean I need 2 different user account registration pages (and is that possible) or is there a smarter way to do it?

really appreciate you taking time to help a struggling novice here :-)

Thanks
Shirley

Thanks, I'm now looking at LoginToboggan and maybe Profile2 Registration Path  http://drupal.org/project/profile2_regpath and/or Login Destination http://drupal.org/project/login_destination  to see whether I can achieve what I want.

Thanks
Shirley